Greyssi Rodriguez
Toronto,ON
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings, honed at Olive Garden Restaurant. Known for strong focus on teamwork and achieving customer satisfaction. I am versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden Restaurant
07.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Restaurant Hostess
Kellys Landing
06.2022 - 07.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
High School Diploma -
Yorkdale Secondary School
Toronto, ON07-2024
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Food safety practices
- Order delivery practices
- Bill computation
- Wine service
- Positive and professional
- Liquor, wine, and food service
- Team member support
- Multitasking
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Server
Olive Garden Restaurant
07.2024 - 10.2024
Restaurant Hostess
Kellys Landing
06.2022 - 07.2024
High School Diploma -
Yorkdale Secondary School
Similar Profiles
Roxanna HernandezRoxanna Hernandez
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Jessica HouslerJessica Housler
Customer Service Professional at Olive Garden RestaurantCustomer Service Professional at Olive Garden Restaurant
Cristian MunozCristian Munoz
Restaurant Manager at Olive Garden RestaurantRestaurant Manager at Olive Garden Restaurant
Kailey FiesslerKailey Fiessler
Busser at Olive Garden RestaurantBusser at Olive Garden Restaurant
Sinthuja VijayarajSinthuja Vijayaraj
Intern Waitress at Cibo Wine BarIntern Waitress at Cibo Wine Bar