Summary
Overview
Work History
Education
Skills
Certification
Internships And Community
Timeline
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Greylin Espinoza Tellez

Brantford,Canada

Summary

Dedicated Social Work student with hands-on experience supporting vulnerable populations, including individuals with developmental disabilities and refugee communities. Grounded in social justice and community engagement, with strengths in client-centered support, needs assessment, and resource coordination. Known for strong communication, empathy, and problem-solving skills, with a commitment to promoting dignity, inclusion, and equity through effective case management and advocacy. Fluent in English and Spanish.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Case Worker/Support Worker

Community Living Brant
05.2022 - Current
  • Support people in achieving personal goals using person-directed practices to create individual support plans.
  • Support individuals to the best of their abilities, and encourage them to assume roles that promote their effective participation in typical and valued roles within their community.
  • Demonstrate positive and professional relationships with other agency staff, young adults, their families, volunteers, advocates, employers, and other community agency staff/partners.

Program Assistant

Community Living Brant
01.2022 - 01.2024
  • Assist adults with developmental disabilities to participate in meaningful community and social inclusion activities
  • Support people in building a sense of community and belonging
  • Implement support to individuals to achieve personal goals as established through person-centred plans and individual support agreements

Teaching Assistance

Wilfrid Laurier University
Brantford, Canada
09.2020 - 06.2021
  • Assist the professor in organizing the learning environment, preparing materials, maintaining resources, and grading tests and homework.
  • Providing feedback on assignments.
  • Gives students additional attention and instruction.

Intake Clerk

Ontario Health Clinics
Brantford, Canada
01.2017 - 01.2018
  • Scheduling and confirming client appointments, obtaining client information, completing required documentation, and maintaining waiting lists
  • Processing insurance payments (OHIP, WSIB, private insurance)
  • Transferring lab results to the appropriate clinician

Education

Master of Social Work -

Wilfrid Laurier University
true
06-2026

Master of Art - Social Justice and Community Engagement

Wilfrid Laurier University
Brantford, ON
06-2021

Honour Bachelor of Arts - Health Administration Leadership Option

Wilfrid Laurier University
Brantford, ON
06-2020

Graduate Certificate - Human Resource Management

Conestoga College
Brantford, ON
06-2019

Certificate - Medical Transcription

Conestoga College
Brantford, ON
08-2018

Diploma - Health Office Administration

Conestoga College
Brantford, ON
06-2017

Skills

  • High-stress adaptability
  • Program planning
  • Collaborative decision-making
  • Time management
  • Cultural sensitivity
  • Analytical research
  • Case management
  • Data analysis
  • Team collaboration

Certification

  • Emergency First Aid CPR C, St. John Ambulances, Brantford, ON, 01/01/23
  • Personal Support Worker, Grand Erie Learning Alternative, Brantford, ON, 01/01/22
  • Mental Health First Aid, Community Living Brant, Brantford, ON, 01/01/22

Internships And Community

Compass Refugee Centre

Kitchener, ON

MSW Practicum Student

2025-2025

  • Supported refugee and immigrant clients in accessing community resources and navigating resettlement challenges.
  • Assisted in planning a client feedback focus group to evaluate service quality and promote continuous improvement.
  • Worked in collaboration with staff on community-building initiatives, focusing on advocacy and empowerment., Applied trauma-informed and anti-oppressive frameworks in practice.

Brierwood Gardens

Brantford, ON.

Personal Support Worker

2022-2023

  • Provide physical and emotional support to individuals in daily living activities like bathing, dressing, and eating.,
  • Monitor clients' well-being and report any changes to healthcare staff.
  • Promote independence and dignity while helping individuals feel safe and respected in their care.

Friendship House of Brant

Brantford ON. 

Board Member / Grant Writer / Program Coordinator

2021-2022

  • Served as a Board Member, supporting the organization's mission and decision-making.
  • As a Grant Writer, I researched and prepared funding proposals to support community programs.
  • In my role as Program Coordinator, I planned and managed activities that met the community's needs.

John Noble Home

Brantford, ON

2019-2020

Recreation Program Deliver

  • Planned and led recreational activities to support residents' physical, mental, and emotional well-being.
  • Encouraged social interaction and participation to reduce isolation and improve quality of life.
  • Adapted programs to meet individual needs and abilities, ensuring inclusivity for all residents.

Timeline

Case Worker/Support Worker

Community Living Brant
05.2022 - Current

Program Assistant

Community Living Brant
01.2022 - 01.2024

Teaching Assistance

Wilfrid Laurier University
09.2020 - 06.2021

Intake Clerk

Ontario Health Clinics
01.2017 - 01.2018

Master of Social Work -

Wilfrid Laurier University

Master of Art - Social Justice and Community Engagement

Wilfrid Laurier University

Honour Bachelor of Arts - Health Administration Leadership Option

Wilfrid Laurier University

Graduate Certificate - Human Resource Management

Conestoga College

Certificate - Medical Transcription

Conestoga College

Diploma - Health Office Administration

Conestoga College
Greylin Espinoza Tellez