Gretel Henry
Laval
Summary
Versatile professional with 20+ years of experience in logistics, high-volume sorting, customer service, hospitality, and healthcare environments. Known for maintaining strong productivity in demanding settings with accuracy, discipline, and strict safety compliance.
Overview
28
28
years of professional experience
Work History
Package Sorter
Purolator – YMX Mirabel
01.2022 - Current
- Process and sort high volumes by destination, priority, and deadlines.
- Maintain accuracy, pace, and compliance with safety/quality standards.
- Use scanners and tracking systems to support traceability and reduce errors.
Sortation Associate
Amazon
01.2021 - 01.2022
- Scanned, organized, and processed high-speed shipments in a structured environment.
- Supported on-time delivery and minimized errors through consistent checks.
Food Service
LaSalle Hospital
01.2016 - 01.2021
- Worked in a regulated healthcare environment with strict hygiene standards.
- Coordinated with teams to deliver reliable, compliant service.
Food Service
CIUSSS West Island
01.2006 - 01.2016
- Performed duties under established protocols; maintained organization and compliance.
Sales Associate & Cashier
Banana Republic
01.2005 - 01.2006
- Delivered customer service, handled cash transactions, and supported stock control.
Customer Service Representative
Bell Canada
01.2005 - 01.2005
- Managed calls and resolved customer requests with a solution-focused approach.
Food Service
Van Horne Residence
01.2003 - 01.2005
- Provided service in a structured setting with quality standards.
Housekeeping
Hotel Omni Montreal
01.2001 - 01.2002
- Maintained high cleaning standards while meeting tight timelines.
Front Desk Support & Housekeeping
Hilton Bonaventure
01.1998 - 01.2000
- Supported front desk as needed; provided organized guest service.
Education
High School Diploma - undefined
Skills
High-volume manual and automated parcel/mail sorting
Postal code reading/verification, labeling, and routing
Daily processing capacity (1,000 items/shift – estimated)
Handheld scanner and computer system proficiency
Strict adherence to safety, procedures, and quality standards
Dependability, punctuality, prioritization, and teamwork
Languages
fully bilingual French/English — spoken, written, and reading.
Full Professional
English
Native or Bilingual
French
Full Professional
Creole
Full Professional
Timeline
Package Sorter
Purolator – YMX Mirabel
01.2022 - Current
Sortation Associate
Amazon
01.2021 - 01.2022
Food Service
LaSalle Hospital
01.2016 - 01.2021
Food Service
CIUSSS West Island
01.2006 - 01.2016
Sales Associate & Cashier
Banana Republic
01.2005 - 01.2006
Customer Service Representative
Bell Canada
01.2005 - 01.2005
Food Service
Van Horne Residence
01.2003 - 01.2005
Housekeeping
Hotel Omni Montreal
01.2001 - 01.2002
Front Desk Support & Housekeeping
Hilton Bonaventure
01.1998 - 01.2000