Greta Sina
Peterborough,Canada
Summary
Knowledgeable and Professional Receptionist skilled in administrative support and customer service. Bringing 2 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
High-energy server/hostess, skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Host
Riley’s Pub
Peterborough, ON
08.2022 - Current
- Made friendly conversation with customers to provide enjoyable bar experience.
- Built positive relationships with other front-of-house and kitchen staff.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Family Business
East City Coffee Shop
Peterborough, ON
01.2015 - Current
- Provide exceptional service to high volume of daily customers.
- Maintain accuracy while handling payments, giving change and receipts to customers.
- Welcome guests with personable attitude and brought beverage orders while reviewing menu options.
Receptionist
Euphoria Wellness Spa
Peterborough, ON
06.2021 - 11.2022
- Welcome patrons to front desk and engage in friendly conversations while conducting check-in process.
- Answer office phone and emails to schedule appointments, forward information and respond to any inquires.
- Handle payment processing and provide customers with receipts and proper bills and change.
Sales Associate
Orangetheory Fitness
Peterborough, ON
07.2020 - 04.2021
- Welcomed members and visitors to gym and provided accurate information concerning available classes and memberships.
- Answered phones, completed guest check-in and sold membership to prospect clients.
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
Education
High School Diploma -
Kenner Collegiate Vocational Institute
Peterborough, ON06.2021
Skills
- Meticulous and organized
- Multi-line telephone skills
- Business operations understanding
- Professional and polished presentation
- Multitasking and prioritization
- Customer relations
- Friendly, positive attitude
- Decision-making
- Time management
Certification
- Smart Serve 2022
- LivingWorks Start - Suicide Awareness and safety - 2022
- Accessibility for Ontarians with Disabilities Act 2022
- Worker Health and Safety Awareness 2020
- WHIMS 2020
- Food Handlers 2020
Timeline
Server/Host
Riley’s Pub
08.2022 - Current
Receptionist
Euphoria Wellness Spa
06.2021 - 11.2022
Sales Associate
Orangetheory Fitness
07.2020 - 04.2021
Family Business
East City Coffee Shop
01.2015 - Current
High School Diploma -
Kenner Collegiate Vocational Institute
- Smart Serve 2022
- LivingWorks Start - Suicide Awareness and safety - 2022
- Accessibility for Ontarians with Disabilities Act 2022
- Worker Health and Safety Awareness 2020
- WHIMS 2020
- Food Handlers 2020
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