Greta Sanchez Estrella
Administrative Manager
Coquitlam,BC
Summary
Strategic and detail-driven Administrative Leader with 24 years of experience and a proven ability to transform complexity into clarity. Skilled in streamlining operations, building efficient systems, and ensuring organizational stability. Experienced in creating sustainable processes that optimize performance and reduce risk. Recognized as the reliable anchor leaders trust to deliver consistent results and lasting improvements.
Overview
24
24
years of professional experience
Work History
Director of Administration
Greyspace Maintenance Inc.
03.2024 - Current
- Directed HR functions including recruitment, onboarding, payroll, and employee relations.
- Collaborated with senior management to align operations with corporate strategy and compliance requirements.
- Improved interdepartmental communication by organizing regular meetings, and team-building activities.
- Managed risk assessments to identify potential issues before they escalated into costly problems.
- Oversaw payroll processing and benefits administration, ensuring accurate compensation for all employees.
- Led administrative team to ensure smooth daily operations and excellent customer service.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Office Manager & Procurement Specialist
Andrea Rodman Interiors
03.2023 - 03.2024
- Managed day-to-day office operations, vendor relations, and project administration for a leading design firm.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw AR/AP, invoicing, and reconciliation, ensuring 100% accuracy and timely reporting.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined procurement and vendor management processes, reducing delays and improving supplier relations.
- Supported Creative Director with administrative and financial tasks, ensuring smooth execution of client projects.
Administrative Manager
Self Employed at Urgeo Inc.
08.2021 - 03.2023
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Designed and implemented administrative systems and reporting processes, improving decision-making and operational efficiency.
- Managed AR/AP and client invoicing, ensuring on-time collection and accurate financial tracking.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Oversaw SaaS systems (Hubspot, Slack, QBO, Monday.com, Mailchimp, BambooHR, Google Workspace), improving company-wide communication and workflow.
- Hired, trained, and managed support staff, building a high-performance administrative team.
Administrative Consultant
It's Your Time Business Services Inc.
12.2018 - 08.2021
- Streamlined and enhanced administrative systems, improving efficiency for small and mid-sized business clients.
- Oversaw data entry, reporting, and record-keeping processes, ensuring accuracy, compliance, and accessibility.
- Coordinated executive travel and logistics, achieving cost savings while maintaining convenience and professionalism.
- Managed client projects with strong research, analysis, and organizational support, driving successful outcomes.
- Provided professional front-line support by handling calls, correspondence, and visitor relations with discretion and efficiency.
Customer Service Specialist
Lowe's
05.2017 - 12.2018
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions at the Millwork department
Operations Manager
Occidental Vacation Club
01.2010 - 01.2017
- Led operations and staff management in a high-volume sales environment while overseeing the review and execution of new member contracts to ensure accuracy, compliance, and efficiency.
Owner/Operator
Madereria La Ribera & Lumberyard
01.2002 - 01.2010
- Founded and managed a retail business, providing end-to-end leadership across administration, sales, marketing, HR, and finance.
Education
Diploma - Digital Photography
La Salle College Vancouver
Vancouver, BC01.2018
Bachelor of Business Administration -
La Salle Cancun University
Cancun01.2001
Skills
- Long-term planning and risk mitigation
- Financial oversight
- Talent management expertise
- Client relationship management
- Office operations oversight
- Operational efficiency enhancement
- Consistent reliability
- Analytical problem-solving
- Meticulous attention to detail
- Project management
- Collaborative teamwork
- Photography
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Administration
Greyspace Maintenance Inc.
03.2024 - Current
Office Manager & Procurement Specialist
Andrea Rodman Interiors
03.2023 - 03.2024
Administrative Manager
Self Employed at Urgeo Inc.
08.2021 - 03.2023
Administrative Consultant
It's Your Time Business Services Inc.
12.2018 - 08.2021
Customer Service Specialist
Lowe's
05.2017 - 12.2018
Operations Manager
Occidental Vacation Club
01.2010 - 01.2017
Owner/Operator
Madereria La Ribera & Lumberyard
01.2002 - 01.2010
Diploma - Digital Photography
La Salle College Vancouver
Bachelor of Business Administration -
La Salle Cancun University
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