Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Gregory Sutcliffe

Ottawa

Summary

A dynamic individual seeking a position where my strong communication skills, attention to detail and passion for problem-solving can be utilized. With a desire to learn and grow, I am confident in my ability to adapt to new challenges and contribute to the success of your team. I am eagar to bring my positive attitude and enthusiasm to a new opportunity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

Tip Top Tailors
06.2025 - Current
  • Engages customers to determine their needs, takes measurements for proper fitting and offers tailoring when needed, leading to customer satisfaction and repeat business.
  • When stock arrives in the store, new clothing is merchandised and strategically grouped together to make outfits, resulting in increased customer confidence and increased sales of complementary items.
  • Upsold customers by recommending accessories such as belts, shirts, ties, and pocket squares, increasing both customer satisfaction and overall sales.

Sales Advisor

Sport Chek
07.2024 - 09.2024
  • Helped customers find what they needed, leading to positive shopping experiences.
  • Unpacked and organized stock upon arrival to ensure the store stayed clean and ready.
  • Promote the Triangle MasterCard to customers, leading to an increase in monthly sign-ups.

Shoe Fitting Specialist

Sports 4
07.2022 - 10.2022
  • Performed fitting and gait analysis on customers to properly assist them in finding footwear that best meets their needs.
  • Organized stock and cleaned mess around the store to ensure enjoyable customer experience.
  • Flagged items that were running low, to ensure we always had full inventory.

EI Reviewer

Canada Revenue Agency
07.2017 - 08.2021
  • Upon finding errors in the assessed returns, I promptly provided helpful feedback and coaching, leading to better accuracy and improvement over time.
  • Reviewed documents with precision to catch errors, improving overall accuracy and reducing processing mistakes.
  • Trained individuals on T1 tax assessment before tax season, which led them to be successful in their role.

Cashier and Customer Service Associate

McDonald's
04.2015 - 01.2017
  • Served customers quickly and politely during busy rushes to keep lines moving and ensure a positive experience.
  • Processed cash and digital payments accurately, ensuring smooth transactions.
  • Restocked and cleaned my station when low on supplies, helping the team stay efficient.

Maintenance worker

Greater City of Sudbury – Cambrian Arena
09.2016 - 12.2016
  • Cleaned public areas during events to keep the arena safe and welcoming for guests.
  • Shoveled snow and applied salt to walkways to prevent slips and keep areas safe.
  • Responded quickly to issues during shifts to maintain smooth and efficient operations.

Education

B.A. - Psychology

Carleton University
Ottawa, ON
03-2025

Electrical Engineering Technician - undefined

Cambrian College
Sudbury, ON
04.2017

Skills

  • Exceptional customer service
  • Effective team engagement
  • Experienced in Microsoft 365
  • Meticulous attention to detail
  • Smart Serve Certificate
  • SPSS
  • Analytical problem-solving
  • Visual Merchandising
  • Shipping processing
  • Effective time management
  • Ability to multitask in a fast-paced environment

Certification

  • WHMIS
  • AODA
  • Smart Serve
  • Advanced Food Safety Certification

Timeline

Sales Associate

Tip Top Tailors
06.2025 - Current

Sales Advisor

Sport Chek
07.2024 - 09.2024

Shoe Fitting Specialist

Sports 4
07.2022 - 10.2022

EI Reviewer

Canada Revenue Agency
07.2017 - 08.2021

Maintenance worker

Greater City of Sudbury – Cambrian Arena
09.2016 - 12.2016

Cashier and Customer Service Associate

McDonald's
04.2015 - 01.2017

Electrical Engineering Technician - undefined

Cambrian College

B.A. - Psychology

Carleton University

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Gregory Sutcliffe