Gregory Pallarez
Los Angeles
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Shift Leader
Jersey Mike's Subs
Lancaster
07.2023 - Current
- Resolved customer complaints effectively, improving overall satisfaction and maintaining a positive dining experience.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Checked orders for quality and completeness.
- Made sure we were getting our correct weights in while operating slicer
Crew Member
Krispy Kreme
Burbank
12.2020 - 02.2022
- Maintained a clean and organized work environment by following safety and sanitation procedures consistently.
- Assisted in the preparation and serving of food items, ensuring timely and accurate order fulfillment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Bakersfield High School
Bakersfield, CASkills
- Cash handling accuracy
- Food safety compliance
- Shift management
- Sales and upselling
- Positive attitude
- Shift leadership
Timeline
Shift Leader
Jersey Mike's Subs
07.2023 - Current
Crew Member
Krispy Kreme
12.2020 - 02.2022
Bakersfield High School