Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Certification
Timeline
Generic

Gregory Onianwa

Toronto

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

H & M
04.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Peer Educator

Lululemon
11.2023 - 01.2024
  • Elevated sales revenue by fostering genuine connections with clientele, intuitively recommending tailored products to meet their unique preferences and requirements.
  • Elevated customer satisfaction to new heights through swift resolution of concerns, creating a warm and inviting atmosphere that ensures patrons feel valued and appreciated.
  • Forged lasting client bonds through proactive engagement with prospective buyers, effectively communicating the value propositions of our diverse product range.
  • Surpassed monthly sales targets through the dynamic execution of innovative sales tactics, underpinned by a deep understanding of product intricacies and market trends.

Sales Associate

Spirit Halloween
08.2023 - 11.2023
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

Sales Associate

Aprilde5th Couture
05.2022 - 01.2023
  • Executed precise pricing and tagging procedures for merchandise presentation.
  • Provided exceptional customer service, assisting in locating products and sourcing from alternate sites.
  • Maintained product availability and store aesthetics through stock rotation and shelf restocking.
  • Managed returns, exchanges, and refunds in line with store policies.
  • Offered knowledgeable guidance on product sizing, accessories, and care instructions.

Education

Bachelor of Engineering - Software Engineering

Seneca College of Applied Arts And Technology
North York, ON
04-2027

Skills

  • Effective Selling Techniques
  • Customer Service
  • Project Management Skills
  • Performance Reporting
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Mathematics

Affiliations

  • baking
  • cooking
  • knitting

Languages

English
Full Professional

Certification

CPR License

Timeline

Sales Associate

H & M
04.2024 - Current

Peer Educator

Lululemon
11.2023 - 01.2024

Sales Associate

Spirit Halloween
08.2023 - 11.2023

Sales Associate

Aprilde5th Couture
05.2022 - 01.2023

Bachelor of Engineering - Software Engineering

Seneca College of Applied Arts And Technology
Gregory Onianwa