Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
26
GREGORY MUIRHEAD

GREGORY MUIRHEAD

Prescott,ON

Summary

Experienced professional with a proven ability to drive impactful change and lead teams to success. Skilled in implementing strategic initiatives and improving operational performance, resulting in measurable outcomes. Recognized for collaborative team leadership and adaptability to evolving business needs. Ready to leverage executive experience to contribute significantly to an organization's growth and success. Additionally, experienced with advanced software architecture, system design, and integration. Utilizes strategic planning and innovative solutions to drive project success. Possesses a strong understanding of software development methodologies and excels in effective team collaboration.

Overview

27
27
years of professional experience

Work History

VP, Product Development

Canadian Red Cross
05.2022 - 01.2025
  • Directed the strategy and development of products and services for the Red Cross, both domestically and through worldwide collaboration
  • Led multiple teams in the implementation of product and services, with hands-on technical leadership and team building
  • Managed a $7 million budget with multiple geographically distributed teams, optimising the resourcing for cost effective development
  • In collaboration with business units created a Product Management practise, leading to better business engagement and success
  • Responsible for the Application Architecture, technical direction, and agile processes, with direct enhancements resulting in 50% operational cost reduction
  • Leading the introduction of AI tools and practises seeing 20% increase in productivity through code generation and code reviews
  • Sitting on Internation Red Cross technical boards, driving technology and solutioning across the secretariat, creating an assistance platform working group to bring solutions from individual societies together for global impact
  • Cultivated high-performing teams by fostering a culture of continuous learning and professional development.
  • Optimized resource allocation for operational excellence and improved service delivery.
  • Collaborated with stakeholders to define project requirements, ensuring successful delivery of business-critical applications.
  • Improved software architecture by developing and implementing robust design patterns and best practices.

Director of IT - Application Engineering

Canadian Medical Association
04.2018 - 05.2022
  • Established an engineering unit for Joule, a CMA innovation hub, which included budgeting, resourcing, and defining key objectives
  • Creating a team first culture, where excellence and delivery are fundamental
  • Participation in strategic vision, and planning with the executive leadership team
  • Responsible for the Enterprise, and Application Architecture
  • Working closely with the business units to define the product lines and deliverables, prioritizing efforts to ensure business realistic roadmaps and that objectives are met
  • Defining a culture of data first, decision making instituting aggressive analytic plans
  • Instituted a Data Governance and modern Data analytic tools and platforms
  • Responsible for the IT migration effort from an existing service provider to a new MSP, responsible for contract negotiations and leading the migration effort
  • Implemented performance metrics for consistent evaluation and improvement.
  • Streamlined workflows to boost productivity across multiple functions.
  • Championed the use of advanced analytics techniques to uncover hidden patterns that led to increased revenue opportunities.

Director Of Product Development

Kivuto Solutions
01.2011 - 03.2017
  • Managed and coordinated the daily responsibilities of a versatile team of developers and project contractors to handle the full scope of new product development operations within an Agile environment
  • Created a new product line and build an expansive team of over 55 people with teams delivering on mobile, web and desktops, meeting all aggressive timelines and deliverables
  • Budget planning and responsibilities of over 15M, and management for the development team
  • Providing mentorship and career guidance for the multiple development teams
  • Functioned as a primary point of contact for all technical troubleshooting and support; liaising alongside external departments while collaborating with project management and clients to identify key objectives and guidelines
  • Senior collaborative designer for all client and server architectures
  • Technology lead/expert for digital book content – EPUB, PDF content
  • Liaising with the publishing industry to produce high quality digital content
  • Producing and participating in Board level reporting and presentations

Sr. Developer & Development Team Manager

e-academy Inc.
01.2002 - 01.2011
  • Managed the development team for delivery of a license management solution for higher education
  • Led and collaborated the effort in a complete redesign of a legacy system for e-academy, growing client satisfaction and adoption over 300%
  • Primary developer and designer for a web application running in 120+ countries in 15 languages supporting over 20 million users per year
  • Coordinated the operations for a team of 7–8 while independently managing all technical QA and QC procedures to ensure software content was error-free and that any defects were quickly resolved prior to roll out
  • Managed the full scope of accountabilities for product development including resource management and allocation, scheduling project milestones, and consistently ensuring that all operations are completed within release deadlines
  • Lead the effort in migrating the existing customers and data to the new system

Software Developer

NetActive Inc.
04.1998 - 01.2002
  • C++ developer working as part of a small start up, delivering digital rights management allowing trial and time based licensing
  • Participated in all development including design, development and unit testing
  • Focused on securing content for digital distribution, working in C++, ASP and SQL Server
  • Interacted with customers to help resolve issues and concerns

Education

College Diploma - Computer Science

St Lawrence College
Kingston, ON
04-1998

Skills

  • Team leadership
  • Relationship building
  • Decision-making
  • Critical thinking
  • Coaching and mentoring
  • Complex Problem-solving
  • Strategic planning
  • Business development
  • Results-driven
  • Process improvement
  • Training and mentoring
  • Data analysis
  • Budget oversight
  • Corporate communications
  • CRM software
  • Software development
  • Agile development methodologies
  • Software architecture design
  • Continuous integration and deployment

Languages

English
Native or Bilingual

Interests

Avid Golfer

Artisan Blacksmith and Woodworker

Building mobile apps

Timeline

VP, Product Development

Canadian Red Cross
05.2022 - 01.2025

Director of IT - Application Engineering

Canadian Medical Association
04.2018 - 05.2022

Director Of Product Development

Kivuto Solutions
01.2011 - 03.2017

Sr. Developer & Development Team Manager

e-academy Inc.
01.2002 - 01.2011

Software Developer

NetActive Inc.
04.1998 - 01.2002

College Diploma - Computer Science

St Lawrence College
GREGORY MUIRHEAD