Gregory Kelly
Fredericton,NB
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Circle K
07.2015 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Cashier
Circle K
07.2008 - Current
- Worked with floor team and managers to meet wide range of customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to customers, increasing revenue.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
No Degree - Electronics Technician
NBCC
Saint John, NB06.1993
Skills
- Preventive Maintenance
- Staff Training and Development
- Documentation And Reporting
- Schedule Management
- Marketing knowledge
- Promotional planning
- Recruiting and interviewing
- Employee Scheduling
Languages
English
Full Professional
Timeline
Assistant Manager
Circle K
07.2015 - Current
Cashier
Circle K
07.2008 - Current
No Degree - Electronics Technician
NBCC
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