Gregory Hansen
Senior Program and Project Manager
Calgary,AB
Summary
Dynamic leader pursuing a strategic role in infrastructure, integration, application development, and asset management implementations. Over twenty-five years of comprehensive experience in the IT industry includes expertise in Agile and Waterfall methodologies, SDLC, application integration, and change management. Recently spearheaded a transformative initiative with the City of Calgary focused on Utility Network transformation and CADD software updates, aligning systems with ESRI databases and enhancing operational efficiency. Committed to driving innovation and continuous improvement while leveraging a collaborative approach to empower teams and deliver impactful solutions across diverse projects.
Overview
29
29
years of professional experience
1
1
Language
Work History
Web Administrator
HiFi Cabinets
Calgary, Alberta
01.2025 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Reduced overhead costs through careful budget management and resource allocation.
Senior Project Manager
ENMAX
05.2023 - 10.2023
- Managed projects with teams of 6 to 18 people and budgets ranging from $0.5M to $4M.
- Directed multiple concurrent projects for Enmax Power, including Client Relationship Management (large transformative program), Asset Management and Project Prioritization (Earned Value Assessment) tools, and Locates and Metering Applications. Utilized Agile methodologies and Azure tools for development, monitoring, testing, training, and roll-out. Projects required effective resource management utilizing a shared model with local subject matter experts, organizational change management, software analysts, testers, trainers, and architects. Oversaw Software as a Service initiative for several Power applications on Azure and AWS platforms, coordinating with third-party systems integrators and managing contracts and delivery to ensure successful outcomes.
Senior Project Manager
City of Calgary
06.2020 - 05.2023
- Managed teams of 4 to 36 people per project, with budgets of $0.5M to $5M.
- Led multiple concurrent projects for Water & Waste and Recycling Services, including CAD/GIS Collaboration (Utility Network Migration), Flood Emergency Response Management, Policy Tech SAS Implementation, Geoware Software Upgrade, In-Truck Technologies SAS Implementation with Fleet Upgrade, Asset Management Continual Improvement, and Water Customer Reporting Application. Managed all projects using MS Project, overseeing resource management with subject matter experts, software analysts, architects, and vendors for design, implementation, testing, and deployment. Coordinated with third-party vendors and integrators for SaaS projects on Azure and AWS platforms. Responsibilities included resource assignments, financial reporting, steering committee meetings, communications, and risk assessments throughout each project.
Senior Project Manager
Nutrien
11.2018 - 05.2020
- Managed teams of 8 people, with budgets ranging from $0.5M to $1.5M.
- Managed multiple concurrent projects involving international infrastructure and cloud implementations. Oversaw the development and rollout of a new Nutrien VPN for North American and European users, and supported collaboration for Australian deployment. Conducted business analysis with local subject matter experts and international vendors for project design, implementation, testing, and deployment. Responsible for financials, reporting, steering committee, and risk assessments. Led a transformation project for Infrastructure as a Service (IaaS) with AWS for Nutrien Europe, expanding the network, establishing low-latency connections between European and North American locations, and migrating onsite infrastructure and applications to centralized cloud services. Achieved significant cost savings and improved local application services for employees and customers in Europe.
Senior Project Manager
TransCanada Pipelines
04.2018 - 08.2018
- Managed a team of 8 people with a $1M budget.
- Led the Mobile Program as part of an Executive Leadership Team initiative. The project aims to introduce new mobility standards for end-user services, update corporate intranet documentation, and revise mobile eligibility processes for staff and contractors. Achieved a 30% reduction in costs, reduced mobile device types from ten to three, and streamlined device eligibility based on organizational roles. The project team included an organizational change manager, business analysts, mobility SMEs, and end-user support staff.
Senior Project Manager
Shaw Communications
11.2017 - 04.2018
- Managed teams of 34 people for 3 concurrent projects with budgets between $10M and $50M.
- Oversaw multiple projects for the X-Program in collaboration with two third-party vendors. The objective was to implement new video technologies, cloud storage, and 4K capability to enhance customer offerings. Projects included IPTV, 4K-HDR, and Cloud-DVR, transforming Shaw’s delivery model and enabling greater bandwidth efficiency. Coordinated teams across network, storage, architecture, logistics, legal, and vendor management, with national services and remote vendor operations.
Senior Project Manager / Program Manager
PennWest/Obsidian Energy
02.2017 - 09.2017
- Managed 6–12 people across 3 concurrent projects, with a $3M budget.
- Managed the infrastructure program, schedule, and costs for core technology upgrades and replacements. The program included Office 365, Azure, ADFS, Citrix, remote systems, file management, data catalogues, mobile devices, and application rationalization. Defined scope and budget to meet business requirements and reduce spending on aging infrastructure. Took on multiple roles due to staff shortages, including change management, business analysis, QA testing, and architecture. Coordinated with third-party vendors to implement new infrastructure platforms, data center relocation, disaster recovery, active directory, and security enhancements.
Senior Project Manager
Shaw Communications
04.2014 - 12.2016
- Managed 8–24 people across 2–5 concurrent projects, with budgets of $1M–$5M.
- Directed the replacement of legacy billing and ERP systems, focusing on Field Force Management software. Brought the project back on track by managing scope, delivery timelines, and team communication. Led the team into the next phase for Next Generation Video development, utilizing Agile processes and four-week cycles to meet business requirements. Other initiatives included HP Service Enhancements, Web Application Proxy, Shaw Direct (Satellite), and Server Farm Retirement, managing architecture, regulatory, business requirements, and change management deliverables.
IT Infrastructure Program/Project Manager
ENMAX
07.2011 - 12.2013
- Supervised and mentored four Project Managers and four Business Analysts across up to twelve concurrent projects, with budgets from $500K to $12M.
- Managed ENMAX's IT infrastructure program for three years, overseeing server, network, security, telephony, database, and storage teams implementing both evergreen and new technologies. Oversaw testing, QA, and integration with business applications such as ADFS, SAP, PeopleSoft, SharePoint, MDM, Maximo, Salesforce, and Live-Link. Collaborated closely with supply chain on requirements, RFIs, RFPs, and contracts. Focused on implementation planning, service continuity, and stakeholder engagement to minimize disruption and ensure business continuity. Reported directly to the IT Director, providing regular updates and presentations to executives, IT Directors, and business management groups. Delivered key outputs including monthly reports, steering committee facilitation, program planning, and budgeting for multi-year IT strategies.
IT Integration Project Manager
Nexen
01.2011 - 06.2011
- Managed 3 direct and 12 indirect resources across 3 projects with budgets of $300K–$500K.
- Primavera Contract Manager – Integration (SAP): Designed, developed, and tested three interfaces linking Primavera Contract Manager to SAP, Prism, and Engineering Data Warehouse. Followed ITPMO standards for phased project development, reporting, and financial management.
- Financial Reporting SAP project – Interface Integration: Designed, developed, and tested two interfaces connecting SAP with Primavera Contract Manager and Prism, adhering to ITPMO standards for phased implementation and financial management.
- Third Party Access for EPCM – Integration: Coordinated business process changes, testing, and training for the corporate Third-Party Access portal, provisioning for Synthetic Oil personnel and EPCM firms, managing data transmissions, and customizing SharePoint 2010 services to track data and user actions.
IT Project Manager – Downstream
Shell Canada Ltd. (RDS)
11.2008 - 01.2011
- Managed teams of 8–24 people for 2–3 concurrent projects, with budgets of $3M–$5M.
- Oversaw projects in refinery planning and scheduling (ETRM), envelope optimization (EO), and supply CAP (Global SAP). Delivered a new application and process for contracts and distribution of refinery products. Managed business projects for GSE applications, databases, infrastructure, and integration, using Shell PMO methodology and global standards. Directed daily management of resources, budgets, scheduling, risks, and project documentation across international teams. Led system testing and UAT using HP Quality Center and ensured thorough reporting and knowledge transfer.
Generation IT: Senior Project Manager
TransAlta
01.2008 - 10.2008
- Managed 8–20 people across 4–6 concurrent projects, with budgets from $250K to over $2M.
- Managed projects including VAX decommissioning, hydro river scheduling, carbon emissions management, asset integrity and data management system implementation, fleet-wide catalogues, server refresh, and historian implementations. Utilized PM-BOK methodology and TransAlta standards for budget, reporting, and change management. Oversaw daily resource management, scheduling, risk analysis, and project documentation, delivering regular communications and milestone reviews.
Project Manager
Suncor Energy
01.2007 - 01.2008
- Managed 8–20 people across 4–6 concurrent projects, with budgets from $150K to over $1M.
- Directed projects such as SAP GUI, Success Factor (HSM, SaaS), major application infrastructure, e-learning, Allegro Application, and IN-Tools Application Enterprise Roll-Out (Asset Management). Applied SPIM methodology and best practices, managed resources, schedules, risks, and project control library. Coordinated development, testing, and documentation, and facilitated successful delivery of the Success Factor application with new identity management tools and extended SSO capabilities for HR.
Project Manager
IBM Global Services
05.2006 - 10.2006
- Led a team of 12 people over 5 months with a $500,000 budget.
- Managed a software development project for an external customer, implementing enhancements using Agile and RUP methodologies. Coordinated business/systems analysts, developers, and architects in design and development workshops. Oversaw resource management, scheduling, risk analysis, and documentation, as well as system testing and UAT. Ensured delivery of business documentation and code, knowledge transfer, and milestone reviews.
Project Manager / Tech Architect
Devon Canada
10.2005 - 04.2006
- Managed teams of 8–12 people over 5 months, with budgets from $50,000 to $200,000.
- Developed new methodologies and standards for a Center of Excellence in Integration (Tibco, Informatica, Documentum), and managed application integration projects for accounting, finance, land, and infrastructure. Led application/server retirement projects, coordinated requirements gathering, analysis, proposals, and charters. Agile and RUP applied with UML, managed project documentation, presentations, and reviews, and was accountable for project analysis and reporting.
Project Manager, Technical Architect
EnCana Corporation
09.2004 - 07.2005
- Managed 6–12 people over 9 months with a $750,000 budget.
- Gathered requirements to organize and display user accounts and rights across various systems. Led development of an application using RUP and Agile processes, managing resources, scheduling, and documentation. Delivered project presentations and progress reports and oversaw successful application implementation and integration.
- Project Manager, Technical Architect: Managed 4–6 people over 19 months with a $1.5M budget.
- Software Compliance and Metering Project: Led the collection of software usage and audit data for licensing compliance. Managed requirements gathering, analysis, proposals, charters, resource management, and project documentation. Successfully delivered new application processes and reporting.
Project Manager
ENMAX
08.2003 - 04.2004
- Managed 4 people over 8 months with a $500,000 budget.
- Led the transition of IT asset management to a JD Edwards database via barcoding. Documented new workflows and procedures, managed analysis, proposals, charters, resource hiring, milestone reviews, and project documentation, and successfully delivered the solution.
Team Lead / Senior Enterprise Management Administrator
ENMAX
09.2002 - 04.2003
- Led teams of 3–8 people.
- Provided tier 2 application support and team leadership for enterprise management.
Lotus Domino Administrator
Canadian Pacific Railway
03.2000 - 12.2001
- Team Lead for Domino/Communications.
Senior Network Analyst
Canadian Occidental Corp.
08.1997 - 02.2000
Education
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Calgary, ABCGA Program
Certified General Accountants
Calgary, AB01-1993
Mathematics, Minor: Computer Sciences
University of Manitoba
Winnipeg, MB01-1989
Skills
Office administration
Customer service
MS office
Administrative support
Recordkeeping and file management
Information management
Data confidentiality
Technical support
Accomplishments
- Completed the [Project name] Project on time and $[Amount] under budget.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
Interests
My interests include a wide range of outdoor activities such as snowboarding, hockey, cycling, mountaineering, and volleyball I have served as a coach for youth hockey and soccer, holding a coaching certification from Hockey Canada Previously, I was a board member for the Calgary Aquabelles Swim Club, supporting my daughter’s participation in synchronized swimming I am currently volunteering with the Bragg Creek Trail Society and Moose Mountain Bike Association
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Web Administrator
HiFi Cabinets
01.2025 - Current
Senior Project Manager
ENMAX
05.2023 - 10.2023
Senior Project Manager
City of Calgary
06.2020 - 05.2023
Senior Project Manager
Nutrien
11.2018 - 05.2020
Senior Project Manager
TransCanada Pipelines
04.2018 - 08.2018
Senior Project Manager
Shaw Communications
11.2017 - 04.2018
Senior Project Manager / Program Manager
PennWest/Obsidian Energy
02.2017 - 09.2017
Senior Project Manager
Shaw Communications
04.2014 - 12.2016
IT Infrastructure Program/Project Manager
ENMAX
07.2011 - 12.2013
IT Integration Project Manager
Nexen
01.2011 - 06.2011
IT Project Manager – Downstream
Shell Canada Ltd. (RDS)
11.2008 - 01.2011
Generation IT: Senior Project Manager
TransAlta
01.2008 - 10.2008
Project Manager
Suncor Energy
01.2007 - 01.2008
Project Manager
IBM Global Services
05.2006 - 10.2006
Project Manager / Tech Architect
Devon Canada
10.2005 - 04.2006
Project Manager, Technical Architect
EnCana Corporation
09.2004 - 07.2005
Project Manager
ENMAX
08.2003 - 04.2004
Team Lead / Senior Enterprise Management Administrator
ENMAX
09.2002 - 04.2003
Lotus Domino Administrator
Canadian Pacific Railway
03.2000 - 12.2001
Senior Network Analyst
Canadian Occidental Corp.
08.1997 - 02.2000
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CGA Program
Certified General Accountants
Mathematics, Minor: Computer Sciences
University of Manitoba
Goals
I am pursuing a leadership role in infrastructure, integration, application development, and asset management implementations. My extensive experience as a Senior Program/Project Manager spans more than twenty years, providing me with a strong foundation in application development using both Agile and Waterfall methodologies, infrastructure delivery, SDLC, application integration, change management, and effective leadership. Over the course of twenty-five years in the IT industry, I have gained expertise in a wide range of infrastructure projects, application integrations, COTS implementations, and communication tools. Recently, I have been leading a transformation project with the City of Calgary focused on Utility Network transformation and CADD software updates. This significant initiative is designed to align the City’s systems with ESRI databases and Geographic Information System foundations, leveraging in-house legacy data and expertise. The transformation will enable the future retirement of outdated technologies. The project involves upgrading critical infrastructure and processes, introducing new technologies, and phasing out legacy applications that have reached the end of their lifecycle. My project team includes systems analysts, subject matter experts, water engineers, data and GIS specialists, architects, field workers, and partnerships with third-party vendors and business partners for solutioning and implementation. I am motivated by new challenges and technologies, and I continually seek opportunities to apply my experience and knowledge to new projects.