Gregory Govender
Johannesburg
Summary
Business management advanced higher certificate graduate seeking to attain my Masters in strategic management.
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auditor
Dial Connect Pty Ltd
01.2023 - 01.2024
- Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
- Assisted clients in understanding complex tax
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Analyzed data and findings to prepare reports detailing financial information.
- Communicated with staff to obtain necessary information for audits.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Powerpoint presentations of the Balance scorecard to the CEO of MTN.
- Keeping track of stock count.
- Referee Name: Shaun Govender
- Contact number: 0834416606
Owner
Self Employed
06.2020 - 03.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were Completedleted accurately and efficiently by team members.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Creation of a new product to break into the Market.
- Referee Name: Gregory Govender
- Contact Number: 0832625225
Host,Auditor and Delivery
MTN
02.2021 - 01.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Consistently upheld company standards and policies, contributing to a positive reputation.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Referee Name: Larry Padayachee
- Contact Details: 0832125005
Shadowing Managers
MTN
04.2020 - 02.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in team-building activities to enhance working relationships.
- Referee Name : Lucy Govender
- Contact Number 0832128496
Operations Manager
Quad Distributers
03.2018 - 01.2019
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Ensured compliance with industry regulations and safety protocols in all aspects of inventory management operations.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Assisted in inventory management, ensuring adequate supplies were available for efficient production operations.
- Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
- Safeguarded company assets by securely transporting high-value goods without damage or loss.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Referee Name : Rorgani Padaychee
- Contact Number : 0832525005
Education
Higher Certificate - Business Management
University of Johannesburg
Johannesburg04.2021
Advanced Higher Certificate - Buisness Management
University of Johannesburg
Johannesburg05.2022
Bridging Advance Diploma - Business Management
University of Johannesburg
Johannesburg , South Africa03.2023
Skills
- Business Management
- Relationship Building
- Operations Management
- Business Planning
- Financial Planning
- Customer Relations
- Marketing
- Project Management
SECONDARY EDUCATION
Secondary School: Marist Brothers Linmeyer
Qualifications: National Senior Certificate
Subjects Passed: English,LO,Math,Afrikaans,Accounting,,Business,Science.
Year Obtained:2016
Certification
- Higher certificate in Business management
- Advance higher certificate in Business management
- Bridging advanced diploma in Business management
- Steyns culinary school certificate
Accomplishments
- Started my own business called Guardian Crease Angels,
- Successfully summited Mount Kilimanjaro.
- Completed the 94.7 cycle challenge.
- Completed a cooking course in Steyns culinary school.
COMMUNITY SERVICE
Charitable Organization: Dignity SA
Period of Service: 15 November 2022- December 2023
Main Service duties: Distribution of Sanitary Pads
Timeline
Auditor
Dial Connect Pty Ltd
01.2023 - 01.2024
Host,Auditor and Delivery
MTN
02.2021 - 01.2022
Owner
Self Employed
06.2020 - 03.2022
Shadowing Managers
MTN
04.2020 - 02.2021
Operations Manager
Quad Distributers
03.2018 - 01.2019
Higher Certificate - Business Management
University of Johannesburg
Advanced Higher Certificate - Buisness Management
University of Johannesburg
Bridging Advance Diploma - Business Management
University of Johannesburg
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