Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 5-year career in the Navy. Effective communicator who quickly masters new roles and technologies to achieve positive results. Military professional with experience in team management, administrative accountability and supply management. Effectively managed more than $10 million dollars. With more than five years in the Navy. Successfully led training programs for thousands of soldiers. Reliable, diligent and flexible professional with superb communication capabilities. million in equipment. Effective team leader HAZMAT handling Trained in emergency response CPR certified Confidential Security Clearance Valid 101786126Small arms weapons specialist driver's license Equipment maintenance Surveying and mapping Extremely organized Strong verbal communication Received Global War on Terrorism Service Medal. Maintained 100% accountability of a large section of equipment worth over $5 million during multiple overseas deployments.
Overview
15
15
years of professional experience
Work History
Ramp Agent
Unifi Alaska
08.2024 - Current
Oversaw loading and unloading of aircraft baggage, ensuring compliance with safety protocols.
Coordinated ramp operations, optimizing workflow efficiency during peak times.
Trained new team members on equipment usage and safety procedures.
Implemented process improvements that reduced turnaround time for departing flights.
Conducted regular inspections of ground support equipment to maintain operational readiness.
Collaborated with flight crews and ground staff to facilitate seamless boarding processes.
Resolved logistical challenges quickly, enhancing overall service delivery and customer satisfaction.
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Checked cargo and baggage for security to meet TSA regulations.
Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Connected electrical power unit and hoses to aircraft.
Coordinated ground crew activities to complete objectives on schedule.
Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.
Improved team response times to incoming aircraft, optimizing use of manpower and resources.
Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
Fostered culture of safety, resulting in fewer workplace accidents and injuries.
Minimized environmental impact by implementing more sustainable practices in waste management and equipment operation.
Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
Conducted thorough pre-flight checks for cargo and luggage, ensuring compliance with weight and safety regulations.
Facilitated team-oriented environment, boosting morale and productivity among ramp agents.
Strapped items down over protective padding to secure throughout transportation.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Assembled pallets and crates for secure transportation of materials.
Drove forklifts, pallet jacks and other equipment to move materials.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Verified documentation and condition of freight to assure quality standards were achieved.
Collaborated with airline partners to streamline cross-operational procedures, enhancing overall service quality.
Enhanced team coordination by effectively communicating with pilots and ground crew to ensure timely departures.
Enhanced security measures for cargo and personnel areas, ensuring strict compliance with regulatory standards.
Operated ground support equipment with precision, minimizing wear and tear through proper handling.
Maintained clean, orderly work environment free of hazards.
Helped train new employees in safe practices and warehouse procedures.
Operated equipment while observing standard safety procedures.
Coordinated aircraft ground handling operations ensuring timely departures and arrivals.
Conducted safety checks on equipment and vehicles to maintain compliance with regulations.
Assisted in loading and unloading baggage, optimizing space for efficient cargo management.