GREGORY BROWN
San Diego,CA
Summary
Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 5-year career in the Navy. Effective communicator who quickly masters new roles and technologies to achieve positive results. Military professional with experience in team management, administrative accountability and supply management. Effectively managed more than $10 million dollars. With more than five years in the Navy. Successfully led training programs for thousands of soldiers. Reliable, diligent and flexible professional with superb communication capabilities. million in equipment. Effective team leader HAZMAT handling Trained in emergency response CPR certified Confidential Security Clearance Valid 101786126Small arms weapons specialist driver's license Equipment maintenance Surveying and mapping Extremely organized Strong verbal communication Received Global War on Terrorism Service Medal. Maintained 100% accountability of a large section of equipment worth over $5 million during multiple overseas deployments.
Overview
15
15
years of professional experience
Work History
Ramp Agent
Unifi Alaska
08.2024 - Current
- Oversaw loading and unloading of aircraft baggage, ensuring compliance with safety protocols.
- Coordinated ramp operations, optimizing workflow efficiency during peak times.
- Trained new team members on equipment usage and safety procedures.
- Implemented process improvements that reduced turnaround time for departing flights.
- Conducted regular inspections of ground support equipment to maintain operational readiness.
- Collaborated with flight crews and ground staff to facilitate seamless boarding processes.
- Resolved logistical challenges quickly, enhancing overall service delivery and customer satisfaction.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.
- Improved team response times to incoming aircraft, optimizing use of manpower and resources.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
- Fostered culture of safety, resulting in fewer workplace accidents and injuries.
- Minimized environmental impact by implementing more sustainable practices in waste management and equipment operation.
- Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
- Conducted thorough pre-flight checks for cargo and luggage, ensuring compliance with weight and safety regulations.
- Facilitated team-oriented environment, boosting morale and productivity among ramp agents.
- Strapped items down over protective padding to secure throughout transportation.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Collaborated with airline partners to streamline cross-operational procedures, enhancing overall service quality.
- Enhanced team coordination by effectively communicating with pilots and ground crew to ensure timely departures.
- Enhanced security measures for cargo and personnel areas, ensuring strict compliance with regulatory standards.
- Operated ground support equipment with precision, minimizing wear and tear through proper handling.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Coordinated aircraft ground handling operations ensuring timely departures and arrivals.
- Conducted safety checks on equipment and vehicles to maintain compliance with regulations.
- Assisted in loading and unloading baggage, optimizing space for efficient cargo management.
- Monitored weather conditions to adjust ground operations accordingly, enhancing safety protocols.
- Trained new ramp agents on operational procedures and safety standards, fostering team proficiency.
- Streamlined communication between flight crews and ground staff to improve operational efficiency.
- Implemented process improvements for baggage handling, reducing turnaround time during peak periods.
- Led daily briefings to assess workflow challenges and develop strategies for resolution.
Service Technician
Rays Rentals
06.2022 - Current
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
Security Officer
Global Aviation Management
03.2022 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential hazards and security breaches.
- Responded promptly to incidents, ensuring resolution and reporting protocols were followed.
- Collaborated with law enforcement during investigations to enhance incident response effectiveness.
- Trained new officers on safety procedures, emergency protocols, and company policies.
- Implemented security measures that improved overall site safety and reduced risk factors.
- Maintained detailed logs of daily activities, incidents, and disturbances for accurate reporting.
- Conducted access control checks to ensure only authorized personnel entered restricted areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Engineer
USNA
09.2011 - 06.2016
- Joined the Military on March 07, 2011
- I went into boot camp and strive to complete that to go to A-School to learn more about my job in the military
- After learning more of my job, that's when I graduated A-School to go overseas and defend my country the best way I knew how.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Prepared cost estimates, schedules and project specifications for proposals.
- Participated in formal internal design reviews of proposed products and components, providing input on potential technical improvements.
- Reviewed and checked technical drawings by architectural technicians, CAD technicians and drafters.
- Developed work plans for various personnel roles, designing to suit required competencies and technical goals of ongoing efforts.
- Prepared remedial action plans for problematic processes and assets.
- Conducted site assessments for planned projects, verifying viability of location choices and illustrating potential obstacles.
- Coordinated sampling and analysis tasks for ongoing production efforts to verify quality of finished products.
- Oversaw layout, routing and integration of technical and electrical components.
- Conducted feasibility studies for proposed projects, incorporating potential ROI, risk management and other important business metrics.
- Responded to technical concerns quickly and effectively devised solutions.
- Performed quality control procedures on equipment and materials.
- Followed up with external contractors, project owners and other stakeholders to gather information and resolve issues.
- Collaborated with on-site directors, operations managers and supervisors on engineering projects.
- Implemented safety and accident prevention programs for each project.
- Managed various stages of construction projects.
- Monitored project progress, ensuring conformance to design specifications and safety standards.
- Managed project documents, blueprints and specifications.
- Supervised Number employees throughout design and execution of Type projects.
- Oversaw quality assurance protocols to optimize designs.
- Worked with Job title on timely and accurate completion of Type projects.
- Reviewed and complied with local building codes and zone regulations.
- Developed and implemented process flow improvement and standardization projects.
- Examined project specifications to design effective schedules, budgets and project scopes.
- Trained Type engineers on Type processes to streamline overall productivity for Type projects.
- Used Software to process data compiled from field for performance assessments.
- Made and checked complex engineering computations quickly and accurately.
- Tested and assembled Type system components.
- Completed as many as Number design projects each year.
Handler of Chicken
Amicks Farms
09.2010 - 02.2011
- Saulda, S/C
- Joined right after High School
- I worked their for approx
- Five months
- I worked as a: cutter, packager and line processor for chicken at the company
- Then I processed to a job like no other
- Defending my country.
Education
graduate - undefined
Argosy University
Bachelor of Science - Criminal Justice
Argosy University
San diego, CaliforniaSkills
- Testing and Analysis
- Power Tool Proficiency
- Equipment Inspection
- Customer Relationship Management
- Expertise in Installations
- Preventive Maintenance
- Valid Driver's License
- HVAC Systems
- Hand Tool Knowledge
- Attention to Detail
- Issue and Problem Resolution
- Inventory Management
- Pole Climbing
- Lubrication Systems
- Professional and Courteous
- Project Management
- Technical Document Reading
- Safety Procedures Adherence
- Heavy Lifting
- Adaptable and Flexible
- Diagnosis and Troubleshooting
- Warranty Repair
- Mechanical Aptitude
- Analytical Thinking
- Scheduling and Coordination
- Maintenance and Repair
- Verbal and Written Communication
- Air Handler
- Work with Minimal Supervision
- Installation and Repair
- Troubleshooting Abilities
- Hospitality and Accommodation
- Document Management
- Technician Assistance
- Documenting Changes
- Operating Test Equipment
- Complex Repair Planning
- Inspecting Machinery
- Equipment Demonstration
- Report Generation
- Service Call Response
- Safe Chemical Handling
- Service Reports
- Setup and Installation
- Steering Systems
- Replacing Parts
- Engineering Specifications
- Regulatory Standards
- Service Records Management
- Reading Comprehension
- Hole Patching
- Security Administration
- Methodology Improvements
- Special Handling
- Documentation
Timeline
Ramp Agent
Unifi Alaska
08.2024 - Current
Service Technician
Rays Rentals
06.2022 - Current
Security Officer
Global Aviation Management
03.2022 - Current
Engineer
USNA
09.2011 - 06.2016
Handler of Chicken
Amicks Farms
09.2010 - 02.2011
graduate - undefined
Argosy University
Bachelor of Science - Criminal Justice
Argosy University