RPA
GREGORY BOOTH
Business Management
Brooklin,ON
Summary
Senior-level Operations leader with extensive experience in creating strategies and leading execution of all national supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 25 years of experience in leading organizational business units.
Overview
26
26
years of professional experience
2
2
year of post-secondary education
1
1
Accounting
1
1
SDM exec management training - Queens University
Work History
Director of Supply Chain, Fleet,Special Projects,
Motion Cares
Toronto, ON
01.2020 - 05.2021
- National support for 56 retail locations with $60M in annual purchases, fleet of 400 vehicles – 3 direct and 15 indirect reports
- Working with National Sales and Operations to Engineer and implemented national warehouse model, reducing location sq ft. By 20% resulting in savings of $800k for 2021 and over $2.5M est for 2022
- Representing finance supporting Operations to implement national inventory programs to improve system accuracy and reduce inventory shrink. Program achieved annual of $3 m annually
- Worked with Regional Directors to implement KPIs and implemented other key metrics for locations and central purchasing team which produced same volume purchases with 25% less staff
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Analyzed financial statements against forecasts to prepare high-level variance analysis/risk management
- Improved resource utilization with data management systems, reducing costs through strategic coordination and purchase analysis.
- Collaborated with marketing, and IT, representing finance to establish project goals, projections and milestones. From concept to launch of Shopify clearance ecommerce platform
Regional Director GTA & Central Equipment Pool
Motion Cares
Toronto, ON
01.2017 - 01.2019
- Transformed GTA thru consolidation and restructured operations generating $16M in revenue; reduced workforce by 30%, restored service revenue by $1.2M while increasing annual sales by 7% compared to industry annual growth rate of 5%
- Lead sales team of 14 outbound sales staff, call center of 10, production 8, in/outbound service team of 28
- Engineered production plan to support consistent thru-put of customized medical goods, helping to support sales drive annual growth of 7% over prior year
- Defined and institutionalized daily reporting requirements and established department cadence, improving transparency related to production and backorders
- Oversaw Central Equipment Pool contract with Ministry of Health, providing ongoing support - risk level management, client-related issues, and general problem-solving, attaining continuum of contract
- Improved service levels and customer satisfaction by developing Service Call KPIs and creating staggering service shift increasing coverage during high demand times, supporting $1.2 m growth in service revenue
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Promoted continuing education opportunities for staff to bolster skills and add value to department.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Compiled product and customer data to generate informed profit projections. (CLV, client lifetime value)
- Identified business development challenges and customer concerns for proactive resolution. Resulting in 30% increase in customer satisfaction metrics
- Developed and oversaw yearly budgets with regional teams
Vice President
Motion Specialties
Mississauga, ON
01.2014 - 01.2017
- Supported 36 franchise locations, including 5 corporate locations with direct oversite, annual fee intake of $3M
- Managed national vendor relationships, negotiated annual supplier contracts, and implemented supply chain consolidation strategy, increasing annual rebates to corporate office by 2.5%
- Performed data validation and reconciliation (DVR) of 1yr ½ of ERP data, that had been poorly managed processes and data integrity
- Working with General managers, defined requirements for operational integration, of location onboarding to corporate ERP - systems Total of $4M in inventory and $3M work in progress, 5 sites
- Worked directly with CFO and CEO; leading both finance and operations performed reconciliation for 32 locations; 64 separate databases, 350,000 sku’s representing $21M on hand annually
- Achieved reconciliation with full third-party auditor sign off
- Worked with Franchises on development of wage compensation program, resulting in attraction and retention of higher calibre employees.
- Identified, developed and launched innovative tools or systems to achieve sales strategies.
- Working with HR to revise and update job descriptions, onboarding handbooks and training programs.
- Provided guidance to district managers, franchise owners to implement strategies for short-and-long-term business needs.
- Recommended sales strategies for improvement based on regular market research and competitor analysis.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits
Vice President
Centric Health
Toronto, ON
01.2011 - 01.2014
- Collaborated with corporation and past owner-operators to implement strategic 3-year plan while implementing new processes and approaches to achieve success; established annual operations plan and budget of $52M
- Provided strong day-to-day leadership presence for all staff; successfully integrated national and regional operations and supported open-door policy among all staff.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Working with HR, clarified roles, responsibilities and expectations of staff.
- Analyzed department and job-related functionality requirements to align client priorities with business needs.
- P&L responsibility representing $110 million annually
- Oversaw business-wide changes to modernize procedures and organization.
- Tracked financial planning to analyze company's financial strengths and weaknesses and propose strategic directions.
- Conducted detailed analysis of company financial information to drive internal and external financial reporting, stewardship of company assets and ownership of cash management.
- Developed and oversaw yearly budgets with regional teams
- Advised other executive leaders on strategies and intelligence to form relationships, understand current performance and set agenda for execution.
- Managed and led direct reports to handle controllership, treasury and corporate finance functions.
Director, Project Manager
Motion Specialties
Toronto, ON
01.2010 - 01.2011
- Directed and oversaw productive development of flagship location; successfully laid foundation and structure needed to support ERP system while implementing phase 1 and 2 of system integration
- Performed comprehensive business planning and analysis to devise plans for business growth and success
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Drafted and distributed reports to assist board members with critical business decisions.
- Leveraged marketplace trends to create solutions and refine business strategies.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Planned, designed and scheduled phases for large projects.
Director of Business Development / Operations
Motion Specialties
Toronto, ON
01.2005 - 01.2010
- Retained key business development responsibilities such as financial planning, financial analysis, development of key operating standards, human resource affairs, customer satisfaction, strategic planning, capital improvement, real estate development, marketing and RFPs/contracts
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support project rollouts.
- Investor (Owner) 4 locations SS Marie, Sudbury, Kitchener, Oshawa
Director of Operations
Shoppers Home Health Care, Shoppers Drug Mart
Toronto, ON
01.2001 - 01.2005
- Shouldered P&L responsibilities of $100 million annually, 54 locations across Canada, 8 direct reports
- Defined, implemented and revised operational processes and production methods to reduce time from quote to sale achieving $1 m in EBITDA
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results
- Working with HR formalized training plans, coaching and performance management.
- Kept up-to-date with industry trends and identified areas of opportunity to drive operational and sales improvements aiding in sales growth of 15% in LTC
- Collaborating with finance, Regional management to develop annual budgets, weekly forecasts
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas
District Coordinator
Shoppers Home Health Care
Toronto, ON
01.2000 - 01.2002
- Coached and mentored employees to strengthen sales knowledge and abilities.
- Assessed data to discover relevant trends and marketing opportunities.
- Devised innovative and successful sales strategies.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Held regional P&L Responsibilities for the region along with budgeting and forcasts
General Manager
Shoppers Home Health Care
Belleville, ON
01.1998 - 01.2000
- Drove annual revenues from 0 to $2 million
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls, reviewed monthly
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Rehab Sales Representative
Lakeside Medical / Medigas
Kingston, ON
- Drove sales growth of 45%
- Develop new and manage past client caseloads,
- Working in collaboration with healthcare team, make equipment recommendations based on physical and medical assessments of each client, address any special accommodation required at home, or work, environments.
- Assist both client and health care professional with provincial funding and or secondary funding sources
- Exceeded goals through effective task prioritization and great work ethic
Rehab Sales Representative
Doncaster Medical / Lime Stone Medical
Kingston, ON
- Drove Sales growth by 60%
- Develop new and manage past client caseloads,
- Working in collaboration with healthcare team, make equipment recommendations based on physical and medical assessments of each client, address any special accommodation required at home, or work, environments.
- Assist both client and health care professional with provincial funding and or secondary funding sources
Education
Citizen Developer Certification - Robotic Process Automation
Unipath Academy
Online 04.2022 - 05.2022
Certificate Project & Risk Management - Project Management
University of California & Coursera
Online 06.2022 - 06.2015
Accountability & Fundamentals of Finance & Accounting - Accounting And Finance
AME International
Toronto, ON 11.2021 - 01.2006
Diploma - Business , Sales Program
Loyalist College
Belleville, ONYellow & Green Belts - Process Improvement
GoLean Six Sigma
Online 05.2001 -
Consultative Sales Skills - Consultative Selling
Effectivation Inc
Toronto, ON 01.2022 - 03.2000
Psychological Associates, Dimensional Selling - Selling Skills
Dimensional Selling
Toronto, ON 05.2001 - 01.2002
Skills
Sales
Process Improvements
Data Management
People Development
Project Management
Operations
Supply Chain Management
Analytical and Critical Thinking
Inventory management
Systems and software programs
Strategic and financial planning
Financial analysis and reporting
Software
Python
SQL
Excel, Word, Powerpoint, Outlook
Power Bi
ERP & CRM's
Microsoft Project
Trello, Asana
Selenium
VBA
Certification
PMP
Interests
Weight Training
Data Discovery and Analytic's
Martial Arts
Life Learner
Timeline
Certificate Project & Risk Management - Project Management
University of California & Coursera
06.2022 - 06.2015
Citizen Developer Certification - Robotic Process Automation
Unipath Academy
04.2022 - 05.2022
Consultative Sales Skills - Consultative Selling
Effectivation Inc
01.2022 - 03.2000
Accountability & Fundamentals of Finance & Accounting - Accounting And Finance
AME International
11.2021 - 01.2006
Director of Supply Chain, Fleet,Special Projects,
Motion Cares
01.2020 - 05.2021
Regional Director GTA & Central Equipment Pool
Motion Cares
01.2017 - 01.2019
Vice President
Motion Specialties
01.2014 - 01.2017
Vice President
Centric Health
01.2011 - 01.2014
Director, Project Manager
Motion Specialties
01.2010 - 01.2011
Director of Business Development / Operations
Motion Specialties
01.2005 - 01.2010
Yellow & Green Belts - Process Improvement
GoLean Six Sigma
05.2001 -
Psychological Associates, Dimensional Selling - Selling Skills
Dimensional Selling
05.2001 - 01.2002
Director of Operations
Shoppers Home Health Care, Shoppers Drug Mart
01.2001 - 01.2005
District Coordinator
Shoppers Home Health Care
01.2000 - 01.2002
General Manager
Shoppers Home Health Care
01.1998 - 01.2000
Rehab Sales Representative
Lakeside Medical / Medigas
Rehab Sales Representative
Doncaster Medical / Lime Stone Medical
Diploma - Business , Sales Program
Loyalist College