Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Gregg Ross

Chatham,ON

Summary

Resilient Account Manager offering 23 years providing superior customer service to commercial clients. Managed workflow to provide efficient, timely and accurate processing of transactions. Interacted effectively, utilizing good communication skills, cooperating purposefully and providing guidance to achieve business goals. Demonstrated history of working in the health wellness and fitness industry. Skilled in the Fitness Industry, Coaching, Cold Calling, Customer Retention, and Sales Management. Strong sales professional graduated from University of Ottawa.

Overview

23
23
years of professional experience

Work History

Commercial Account Manager

Spartan Fitness
08.2018 - Current

Consistently achieved the assigned territory revenue goals by developing and managing a pipeline of sales opportunities through the sales process. Met with customers to discuss and ascertain needs, tailor solutions and close deals. Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor. Selected correct products based on customer needs, product specifications and market segment. Contributed to team objectives in fast-paced environment.

Key Account Manager

National Fitness Products Of Canada
08.2013 - 07.2018

Built and maintained strong client relationships to drive business growth. Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities. Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.

Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans. Demonstrated ability to build strong customer relationships through my knowledge of the fitness industry. Strengths included excellent presentation, communication and strong organizational skills.

Territory Sales Manager

Advantage Fitness Sales Inc.
09.2000 - 07.2013

Grew businesses by adopting market expansion strategy to serve different customer needs. Carefully analyzed data to determine most effective sales strategies. Forecasted sales and established processes to achieve sales objectives and related metrics. Targeted prospects in other territories through careful research of competitor products, services, and trends. Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

Bachelor of Arts - Sport And Leisure Management

University of Ottawa
Ottawa, ON
04.1992

Skills

    Customer Inquiries

    Prospecting and Cold Calling

    Client Needs Assessment

    Client Satisfaction

    Business Strategies

    Revenue Growth

    Sales Negotiation

    Problem Resolution

    Sales Tactics

    Accounts Payable and Accounts Receivable

    Client Relationship-Building

    Consultative Selling Techniques

    Client Base Retention

    Closing Techniques

    Sales Quota Management

    Sales Statistics Analysis

    Networking Events

    Customer Order Management

    Lead Identification and Generation

Languages

English
Full Professional

Affiliations

Volunteering my time as a sales executive to ensure the success of the newest baseball team in the IBL, the Chatham Kent Barnstormers. The IBL is comprised of teams of college players and former professionals from North America and beyond. The teams are located in Southern Ontario. The league was formed in 1919 and has enjoyed much success over its long history.

Timeline

Commercial Account Manager

Spartan Fitness
08.2018 - Current

Key Account Manager

National Fitness Products Of Canada
08.2013 - 07.2018

Territory Sales Manager

Advantage Fitness Sales Inc.
09.2000 - 07.2013

Bachelor of Arts - Sport And Leisure Management

University of Ottawa
Gregg Ross