Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Greg Scarborough

Greg Scarborough

Fort McMurray,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

50
50
years of professional experience

Work History

Private Investigator

TC Energy
Fort McMurray, Alberta
01.2022 - 01.2023
  • Forsythe Security Services and Off Duty Services
  • Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
  • Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
  • Compiled exceptional notes on movements of individuals and collected documentation.
  • Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Staked out locations to locate individuals and gather evidence of unlawful activities.
  • Set up both auditory and visual monitoring and recording devices.
  • Conducted mobile and stationary surveillance on subjects of investigations.
  • Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
  • Uploaded evidence into case management system each day.

Manager of Operations

Regional Municipality of Wood Buffalo
Fort McMurray, Alberta
01.2011 - 01.2017
  • Managing 63 staff which included:
  • Community Peace Officers I and ll, Commercial Compliance Officers, Environmental Officers, Animal Control Officers, Administrative and contracted staff.
  • Enforced client confidentiality related to court cases and defended clients against opposition.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Created reports, presentations and other materials for executive staff.
  • Built and managed processes for tracking and monitoring department performance.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Negotiated and executed contracts on behalf of department.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.

Municipal Law Enforcement Officer (PSO,MLEO,CPTED)

Corporation of the City of Oshawa
01.2000 - 01.2012

    • Utilized clear communication and interpersonal skills to build relationships with citizens.
    • Built excellent rapport and working relationship with community to build trust and improve upon communication.
    • Responded to emergency calls to provide assistance to citizens in need.
    • Recorded facts to prepare reports documenting incidents and activities.
    • Conducted searches of individuals, vehicles and premises.
    • Identified, pursued and arrested suspects and perpetrators of criminal acts.
    • Monitored crowded public areas and events to mitigate risk and promote safety.
    • Monitored criminal activity in community to identify suspicious activity.
    • Provided testimony in court proceedings.
    • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
    • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
    • Assisted in special investigations and crime prevention programs.

Operational Coordinator

Municipal Law Enforcement and Licensing Services
01.2009 - 01.2012
  • Including all responsibilities of Supervisor of Special Enforcement Services, In this management position responsible for development and implementation of senior managements strategies
  • Responsible for management of 22 front-line staff in all departments of Municipal Law Enforcement
  • Departments under direct supervision were Animal Services, Property Enforcement Services and Parking Enforcement
  • Responsible for evaluation and discipline of all front-line officers
  • Established performance targets and increased deliverables (KPI's) as per direction from senior leadership.
  • Interacted well with customers to build connections and nurture relationships
  • Trained new employees on proper protocols and customer service standards
  • Trained and guided team members to maintain high productivity and performance metrics
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Reported issues to higher management with great detail

Supervisor

Enforcement Services
01.2006 - 01.2009
  • Directing staff of four trained Peace Officers in this project-oriented enforcement unit
  • Special Enforcement Team was designed to work outside of core hours, to work in cooperation with other enforcement agencies such as Police Services and AGCO
  • Responsible for all administration this enforcement branch including but not limited to scheduling, cost controls, evaluating work performance and training
  • Responsible for ensuring staff were competent to enforce all by-laws, provincial legislation and criminal law available to Municipal Law Enforcement Officers
  • Including but not limited to
  • Responsible Pet Owners by-law and applicable provincial legislation, Property Standards by-law and applicable Building Code legislation, zoning by-law and applicable Municipal Act legislation.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Monitored workflow to improve employee time management and increase productivity
  • Evaluated employee performance and coached and trained to improve weak areas
  • Achieved results by working with staff to meet established targets
  • Maintained compliance with company policies, objectives, and communication goals
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
  • Evaluated staff performance and provided coaching to address inefficiencies

Municipal Law Enforcement Officer

01.2000 - 01.2007
  • Involved in all facets of municipal law enforcement related to zoning and property standards
  • Responsible for assigned review of business licenses, building permits, applications to the
  • Committee of Adjustment and Property Standards Committee, and participate in meetingsdealing with politically sensitive files
  • Duties include the investigation of complaints, initiating compliance requirements andensuring compliance is achieved
  • Motivate self-compliance by clearly explaining the immediate problems and giving directionto promptly bring resolution
  • Negotiate compliance through third parties such as lawyers, trustees, real estate agents
  • Enforce compliance through litigation
  • This may happen via Notices of Offence, Orders, Part Isummons or Part III information
  • Investigate files considered to be high risk
  • Answer inquiries by the general public, members of council, or co-workers viaemail, correspondence, telephone or person to person
  • Assisting other officers with technical advice and in the field with hands on assistance

Manager of Municipal Law Enforcement

Village of Omemee, Bobcaygeon and Fenelon
01.1995 - 01.2000
  • Falls, City of Kawartha Lakes
  • I initiated private company contracts with each of the municipalities
  • Duties included all aspects ofmunicipal law enforcement including vehicular enforcement, animal control through to propertystandards and municipal property security
  • Responsible for all hiring, discipline and performance evaluation of each employee
  • Initiated in house training program for all employees this included, legal responsibilities,employment obligations, health and safety requirements, use of force
  • Responsible directly to three municipal councils
  • Attended monthly council meetings
  • Reported onactivities answering questions by the general public, media and council members
  • Designed and implemented the first Municipal Property Security Program
  • This was a Special
  • Enforcement Project to protect municipal assets during high-risk hours
  • The project required theimplementation of surveillance equipment and techniques
  • The project resulted in a substantialreduction in damage to municipal assets ultimately reducing overall property related crime withinthe communities
  • Responsible for organizing, co-ordination and prosecution of all Notices of Violation, Part
  • I Offences, Part II Violations related to vehicular enforcement and Part III Offences
  • Responsible for reviewing existing by-laws and making recommendations to amend orremove outdated municipal laws
  • Responsible for the writing and implementation of new by-laws
  • Working closely with all other municipal staff to create an effective and credible
  • Municipal Enforcement Department
  • Responsible for all aspects of animal control
  • Attended community meetings such as Neighborhood Watch and Community Emergency
  • Response Team.

General Manager

Sunset Marina
01.1980 - 01.1994
  • Responsible for day-to-day operation of family owned business
  • I was directly involved with successful seven-year plan to expand a marina basin
  • Responsibilities included:
  • Hiring, dismissal, training and evaluation of all employees
  • Administration of five hundred thousand ($500,000.00) dollar yearly overall budget.
  • Scheduling of work.
  • Implementation of reservation systems for ten rental cabins, fifty trailer sites and up to two hundred and fifty docking sites.
  • Corresponded with and made presentations to Federal, Provincial and Municipal Ministries.
  • Responsible for special projects which included in-depth analysis and reporting. Included Environmental assessment, Fish Habitat Study and Lake Capacity Study.

Police Officer

Durham Regional Police Service
01.1973 - 01.1979
  • In capacity as Police Constable, was responsible for all aspects of police work
  • Responsible for investigation and enforcement of Provincial and Federal Statutes
  • Responsible to intercede and quickly respond to volatile situations.
  • Secured crime scenes, gathered evidence, and questioned witnesses
  • Talked regularly with citizens to establish rapport and become familiar presence in area
  • Investigated and reported crimes, accidents, offenses, and damage to property
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action
  • Answered emergency calls for help from citizens and business owners
  • Patrolled assigned areas to prevent and detect roadway crimes
  • Apprehended offenders and conducted interviews and interrogations
  • Conducted preliminary investigations at scenes of major crimes
  • Enforced traffic laws and ordinances through visual observation and radar speed detection
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary
  • Gathered necessary information for court appearances and testified as witness under oath in court
  • Supervised crowds at busy events to prevent injuries and property destruction
  • Provided testimony in court proceedings
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training
  • Thoroughly analyzed criminal information and processed crime scenes
  • Handled citation and traffic violation paperwork
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid

Education

No Degree - Advanced Law Enforcement And Investigations

Ontario Police College
Aylmer, ON

Municipal Law Enforcement Officers AssociationCompletion of this accredited certificate courses -

2008

Standards OfficersTrainingCompletion of Parts 1, 2 and 3Completion of this accredited certificate courses -

Association of Property
2006

Crime Control Commissions Certificate -

1987

Completion of this accredited certificate coursesSkillsCertified Property Standards Officer through OAPSOWorking knowledge of most software and hardware associated with normal business use.Certified instructor in the use of self-contained underwater breathing apparatus (SCUBA)Certified instructor in the use of VHF radio.Licensed to operate both automobile and motorcycle -

Police College
Aylmer, Ontario
1975

Skills

  • Evidence Gathering
  • Court Research
  • Courtroom Testimony
  • Report Development
  • Covert Video Recording
  • Law Enforcement Collaboration
  • Case Documentation

Languages

English
Full Professional

Timeline

Private Investigator

TC Energy
01.2022 - 01.2023

Manager of Operations

Regional Municipality of Wood Buffalo
01.2011 - 01.2017

Operational Coordinator

Municipal Law Enforcement and Licensing Services
01.2009 - 01.2012

Supervisor

Enforcement Services
01.2006 - 01.2009

Municipal Law Enforcement Officer (PSO,MLEO,CPTED)

Corporation of the City of Oshawa
01.2000 - 01.2012

Municipal Law Enforcement Officer

01.2000 - 01.2007

Manager of Municipal Law Enforcement

Village of Omemee, Bobcaygeon and Fenelon
01.1995 - 01.2000

General Manager

Sunset Marina
01.1980 - 01.1994

Police Officer

Durham Regional Police Service
01.1973 - 01.1979

No Degree - Advanced Law Enforcement And Investigations

Ontario Police College

Municipal Law Enforcement Officers AssociationCompletion of this accredited certificate courses -

Standards OfficersTrainingCompletion of Parts 1, 2 and 3Completion of this accredited certificate courses -

Association of Property

Crime Control Commissions Certificate -

Completion of this accredited certificate coursesSkillsCertified Property Standards Officer through OAPSOWorking knowledge of most software and hardware associated with normal business use.Certified instructor in the use of self-contained underwater breathing apparatus (SCUBA)Certified instructor in the use of VHF radio.Licensed to operate both automobile and motorcycle -

Police College

Similar Profiles

CREATE PROFILE
Greg Scarborough