Greg Perry
Operations | Logistics | Fulfillment
Toronto,ON
Summary
Engaging, morale boosting team builder with a proven record of progressive leadership experience in operations, supply chain and logistics. Adept at blending strong problem solving and decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. Strong knowledge of process improvement tools to meet and exceed performance metrics, maximize productivity, create standard work and permanently resolve issues.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Director - Fulfillment & Logistics
Felix Health
04.2023 - Current
- Plan and execute operations and logistics strategies that reduce cost while scaling with business growth
- Implement lean practices in pharmacy operations to reduce waste, meet and exceed KPIs and create culture of continuous improvement
- Management of pharmacy P&L including inventory, labour, transportation, software and facilities costs
- Reduced annual last-mile spend by 22% through contract negotiation and carrier diversification efforts
- Optimized shift schedules, roles and labour force to decrease staffing cost by 30%
- Minimized inventory stock outs by 15% through inventory planning, vendor negotiations and customized prescription routing logic
Head of Logistics
SHEIN Canada
09.2022 - 04.2024
- Management $100 million+ annual Canada logistics P&L
- Developed internal and external KPI dashboards to monitor performance and identify areas of opportunity
- Set strategic short and long term OKRs to drive business performance and optimize logistics solutions
- Negotiated market beating rates with last mile and reverse logistics partners to reduce spend by 15% annually
- Sourced market leading customs brokerage and middle mile partners to reduce clearance, storage and delivery costs by over 75%
- Diversified logistics partners to reduce door-to-door delivery time by 15% for all standard customer orders
Director of Logistics
Mejuri
09.2018 - 09.2022
- Led, managed and scaled company's omni-channel logistics strategy, with focus on operations, transportation and flow of products and materials to/from suppliers, fulfillment centres, retail locations, third party vendors and customers
- Built, developed and coached team consisting of five direct reports and 60+ warehouse associates
- Worked cross-functionally with internal teams and courier partners to consistently achieve Perfect Order score of 96% or greater
- Improved outbound productivity by 200% through lean initiatives, technology enhancements and cross-functional projects
- Improved inbound productivity by 90% through introduction of acceptable quality limits and standard work methodologies
- Successfully submitted duty drawbacks to CBSA to recover upwards of $4 million in duties paid
Operations Manager
Hudson's Bay Company
06.2017 - 08.2018
- Projected work forecasts and determined productivity requirements to meet and exceed service standards and achieve objectives
- Provided leadership, direction and on-going coaching to group of two direct reports and 70+ unionized associates
- Developed UPH trackers to establish productivity guidelines and identify coaching opportunities for associates
- Assisted in production of SOPs to create standard work and reduce defects
Education
Logistics and Supply Chain Management Certificate -
University of Waterloo
Waterloo, ON 09.2017 - 2018.01
Bachelor of Arts - Criminal Justice and Public Policy
University of Guelph
Guelph, ON 09.2005 - 2009.04
Skills
Fulfillment & Logistics Management
Operational Excellence
Strategy Development and Execution
Relationship Building & Team Leadership
Problem Solving and Data-driven Decision Making
Certification
Blueprint Management Program - Raw Signal Group
Timeline
Director - Fulfillment & Logistics
Felix Health
04.2023 - Current
Head of Logistics
SHEIN Canada
09.2022 - 04.2024
Blueprint Management Program - Raw Signal Group
02-2021
Mental Health First Aid - MHCC
07-2019
Director of Logistics
Mejuri
09.2018 - 09.2022
Logistics and Supply Chain Management Certificate -
University of Waterloo
09.2017 - 2018.01
Operations Manager
Hudson's Bay Company
06.2017 - 08.2018
Lean Six Sigma Green Belt - GoLeanSixSigma
10-2016
Bachelor of Arts - Criminal Justice and Public Policy
University of Guelph
09.2005 - 2009.04
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