Greg Nonay
Calgary,AB
Summary
Dynamic professional with a welcoming demeanor and strong problem-solving skills, experienced at WinSport as a Welcome Greeter. Proven ability to enhance customer satisfaction through effective communication and attention to detail, fostering positive experiences. Recognized for initiative and self-motivation, contributing to a friendly and organized environment for diverse clientele.
Overview
18
18
years of professional experience
Work History
Welcome Greeter
WinSport
Calgary, AB
09.2025 - Current
- Welcomed and engaged customers, creating positive first impressions.
- Assisted guests with inquiries, providing accurate information on services and amenities.
- Monitored entry points to ensure safety and security of visitors.
- Coordinated with team members to maintain cleanliness and organization in greeting area.
- Supported event registration processes, ensuring smooth guest arrivals and check-ins.
- Adapted to diverse visitor needs, fostering inclusivity and comfort in the environment.
- Participated in training sessions to enhance knowledge of company policies and procedures.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
- Demonstrated strong attention to detail by ensuring all necessary materials, such as maps or brochures, were readily available at the entrance for guests'' convenience.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Helped create an enjoyable environment for customers by engaging in friendly conversation while they waited in line.
- Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
- Provided knowledgeable information regarding store layout, promotions, and events to enhance visitor experience.
- Utilized effective communication skills when interacting with diverse clientele, ensuring a welcoming atmosphere for all guests.
- Enhanced customer satisfaction by providing friendly and efficient service upon entry.
Calgary Transit Accessibility Board Member
City of Calgary
01.2025 - Current
- Facilitated community engagement initiatives to address local issues and enhance public participation.
- Collaborated with stakeholders to develop policies that promote sustainable growth and urban development.
- Analyzed community needs assessments to inform strategic planning and resource allocation decisions.
- Oversaw implementation of programs aimed at improving city services and enhancing quality of life for residents.
Golf Starter and Anbassador
Lynx Ridge Golf Club
Calgary, AB
01.2025 - Current
- Greeted and assisted golfers with check-in process, ensuring smooth start to their experience.
- Managed tee time reservations, optimizing scheduling for maximum efficiency.
- Communicated course rules and regulations, enhancing player awareness and safety.
- Provided detailed information on course conditions and amenities, improving guest satisfaction.
- Monitored pace of play, ensuring timely rounds and adherence to club policies.
- Assisted in coordinating events and tournaments, contributing to successful execution of club activities.
- Increased repeat business by fostering positive connections with customers through friendly interactions and attentive service.
- Assisted in organizing tournaments, ensuring events ran smoothly from start to finish.
- Ensured player satisfaction, addressing concerns and resolving issues promptly.
- Promoted a safe and enjoyable environment for all golfers through strict adherence to course rules and policies.
- Developed strong relationships with members, fostering a welcoming atmosphere at the facility.
- Enhanced golfer experience by providing timely and efficient starter services.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
Elementary School Teacher
Foundations For The Future Charter Academy
Calgary, AB
04.2008 - 06.2021
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to foster a positive learning environment.
- Assessed student progress through formative and summative evaluations.
- Collaborated with colleagues to design interdisciplinary projects and activities.
- Integrated technology tools to enhance student learning experiences.
- Communicated regularly with parents regarding student performance and behavior.
- Adapted instructional methods to meet diverse learning needs of students.
- Participated in professional development workshops to refine teaching practices.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Contributed to school-wide initiatives aimed at improving overall student achievement, participating in professional development workshops and collaborating with colleagues on best practices.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
- Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
Education
Elementary Education
University of Alberta
Edmonton04.2008
Skills
Patience and composure
Initiative and Self-motivation
Team player mentality
Welcoming demeanor
Sense of humor
Effective problem solving
Languages
English
Professional Working
Timeline
Welcome Greeter
WinSport
09.2025 - Current
Calgary Transit Accessibility Board Member
City of Calgary
01.2025 - Current
Golf Starter and Anbassador
Lynx Ridge Golf Club
01.2025 - Current
Elementary School Teacher
Foundations For The Future Charter Academy
04.2008 - 06.2021
Elementary Education
University of Alberta