Greg Loberg

Followed up with customer to identify and resolve service, account and maintain satisfaction.

Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.

Negotiated prices and set up contracts to finalize sales agreements.

Organized sale calls with customers and vendors.

Responsible for new business development and maintaining existing customer base Responded promptly to customer inquiries regarding products or services offered.

Negotiated contracts with customers while maintaining profitability goals.

Resolved customer complaints quickly and efficiently while maintaining excellent relations with them.

Consulted Home owners on solutions for proper heating, ventilation and air conditioning. Established new customer accounts through a consistent combination of perseverance and exceptional service. Worked as a team member supplying accurate technical information to various installation teams. Successfully interacted with customers to expedite orders. Made follow up calls to ensure 100% satisfaction and generate a referral base.

Maintained productive relationships with existing customers. Cold Called prospective customers to build relationships. Generated new clients while developing relationships with vendors. Facilitated coordination of sales activity by serving as liaison to other departments. Updated database with customer and sales information. Completed documentation for product and service sales. Complex Project Negotiations. Achieved monthly goals.

Consistently exceeded company sales goals. Monitored customer preferences to determine focus of sales efforts. Develop sales plans by preparing budgets and strategy objectives. Available 24/7 for customer inquiries and concerns. Maintained friendly and professional customer interactions and vendor relationships.

Attended sales Workshops and Training on pumps, boilers and HVAC controls. Prepared commercial and residential quotes based upon Analysis of blueprints and schematics. Unloaded, picked, staged and loaded products for shipping. Assisted in Product Inquiries and Customer Service.

Selected products for specific routes according to pick sheets. Forklift Operations. Organized bi-Annual Inventory Procedures. Oversaw special orders and after-hours, urgent shipping jobs. Conducted monthly, quarterly and yearly inventories of warehouse stock.