Greg Knoll
Dunmore,AB
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
27
27
years of professional experience
Work History
Operations Manager
Ronco Oilfield Hauling
10.2009 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility and equipment maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Field Supervisor
Big Muddy Oilfield (Self Employed)
12.2005 - 10.2009
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Planned and scheduled field activities according to set timelines and order of operations.
- Investigated issues and developed effective solutions.
- Streamlined communication between dispatchers and drivers, resulting in improved coordination and faster responses to issues on the road.
- Improved overall driver morale by addressing concerns promptly and providing support when needed.
- Coordinated closely with dispatchers in real-time while on the road, optimizing route adjustments to account for unforeseen challenges and ensuring on-time deliveries.
- Assisted in resolving mechanical issues on-site, reducing downtime for trucks requiring repairs or maintenance services.
- Provided mentorship to junior drivers, sharing industry knowledge and best practices to help them excel in their roles.
Truck Driver
Ronco Oilfield Hauling
11.1997 - 12.2005
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Operated multiple types of units including winch tractor, bed truck, up to 45 ton picker
- Pulled multiple trailer configurations including tri axle, 16 wheelers, 24 wheelers, 40 wheel combinations, 48 wheel combinations
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed routine maintenance on truck to keep in working order.
Education
High School Diploma -
McCoy High School
Medicine Hat, AB06-1996
Skills
- Employee relations and conflict resolution
- Management
- Policies and procedures implementation
- Performance monitoring
- Project management abilities
- Health and safety compliance
- Continuous improvements
- Superb time management skills
- Customer relations specialist
- Multi-site operations
- Effective leader
- Risk Management
- Incidents management
- Staff training/development
Languages
English
Full Professional
Interests
- I participate in a variety of outdoor recreational activities
- Playing Sports
- Hiking
- Camping
- Volunteering with youth sports programs as a hockey and baseball
- Embracing outdoor adventures such as hunting and fishing
- Riding my motorcycle
Timeline
Operations Manager
Ronco Oilfield Hauling
10.2009 - Current
Field Supervisor
Big Muddy Oilfield (Self Employed)
12.2005 - 10.2009
Truck Driver
Ronco Oilfield Hauling
11.1997 - 12.2005
High School Diploma -
McCoy High School
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