Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Greg Harrison

Greg Harrison

Smithville,Ontario

Summary

9 Years’ Banking experience across various departments such as Personal, Business, Corporate and Real Estate Finance. I have over 17 years Customer Service experience which incorporates an extensive retail background in Ireland and Australia. I am a hardworking, highly motivated professional who is eager to lend combined knowledge and skills to enhance business performance. Operating well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. I am currently living and working in Ontario Canada for CSL Group Ltd where I started in April 2025. My role is Branch Admin which includes tasks such as setting up Customer Contracts, Invoicing, Accounts Payable, Accounts Receivable, Inventory counts, Expense Receipt logging / approvals and general day to day admin functions.

Overview

19
19
years of professional experience

Work History

Branch Administrator

CSL Group Ltd.
04.2025 - Current
  • Collaborated with senior management to develop strategic plans for branch expansion and improvement initiatives.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Complied with regulatory guidelines and requirements.
  • Managed daily operations to maintain smooth workflow, overseeing scheduling, inventory management, and task delegation.
  • Administered payroll tasks accurately ensuring all employees were paid on time without discrepancies.

.

Relationship Manager

Allied Irish Banks
04.2016 - 03.2025
  • Assisted clients in identifying their needs and provided suitable solutions to meet their requirements.
  • Conducted regular meetings with clients to discuss their requirements and offered appropriate solutions.
  • Analyzed financial requirements of clients to match with bank's product offerings.
  • Built strong relationships with key stakeholders at all levels of an organization.
  • Built and expanded existing client relationships through proactive contact and effective pipeline management.
  • Organized team events aimed at building rapport between colleagues while also strengthening client relationships.
  • Utilized CRM software to track all client information, including contact details, sales history, and preferences.
  • Developed and implemented strategies to improve customer relationships and loyalty.
  • Managed large amounts of data accurately and efficiently within tight deadlines.
  • Evaluated data pertaining to costs to plan budgets.
  • Areas of work included Asset Management & Disposals, Customer Management and Real Estate Finance.

Stock Controller

Dunnes Stores
03.2015 - 04.2016
  • Liaised with other departments such as Sales, Purchasing and Logistics to ensure smooth running of operations.
  • Evaluated stock replenishment requirements based on historical sales data and current market trends.
  • Ensured safety regulations were adhered to at all times when handling materials in the warehouse area.
  • Managed ordering process for all incoming goods, ensuring timely receipt of items in line with business needs.
  • Organised storage areas by item type, size or colour for easy retrieval during order fulfilment activities.
  • Monitored stock levels to ensure they met customer demand while minimising overstocks.

Sales Associate

IGA
05.2013 - 02.2015
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Areas of work included cashier, stocking supermarket, warehouse and over the counter deli.

Sales Associate

Dunnes Stores
05.2008 - 03.2013
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Performed cleaning tasks, keeping store neat and organized.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Arranged and display merchandise to promote sales.
  • Areas of work included shop floor, dairy / frozen section, cashier, over the counter deli, bakery, fruit / veg and warehouse.

Stock Controller

White Sands Hotel
06.2006 - 09.2006
  • Monitored stock levels to ensure they met customer demand while minimising overstocks.
  • Ensured safety regulations were adhered to at all times when handling materials in the warehouse area.
  • Evaluated stock replenishment requirements based on historical sales data and current market trends.

Education

High School Diploma -

Institute of Education
05.2008

Skills

  • Relationship building
  • Customer portfolio management
  • Credit history review
  • Performance analysis
  • Data analytics
  • Microsoft Excel
  • Microsoft Teams
  • Powerpoint
  • Reading financial statements
  • Property valuations
  • Training new entrants
  • CRM proficiency
  • Asset management
  • Account management
  • Microsoft Office
  • Microsoft Word
  • Microsoft Outlook
  • Data Entry
  • Loan restructuring
  • Loan refinancing
  • Annual reviews
  • Environmental, Social and Governance

Languages

English
Fluent

Timeline

Branch Administrator

CSL Group Ltd.
04.2025 - Current

Relationship Manager

Allied Irish Banks
04.2016 - 03.2025

Stock Controller

Dunnes Stores
03.2015 - 04.2016

Sales Associate

IGA
05.2013 - 02.2015

Sales Associate

Dunnes Stores
05.2008 - 03.2013

Stock Controller

White Sands Hotel
06.2006 - 09.2006

High School Diploma -

Institute of Education
Greg Harrison