Trey Zonneveld
North Saanich,BC
Summary
The resume below highlights my professional career, but it’s important for me to put a human touch on it in this summary. I’ve had extensive experience managing a business, and in the healthcare industry. I believe these two mend well together with my proficiency and underlying compassion for the well being of others. Working at Deco De Mode would give me the optimal atmosphere to utilize my skills in scheduling, payment transactions, welcoming guests, and maintaining an overall comfort for patrons with a passion for customer service.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Personal Assistant
Julie Parker
Victoria, British Columbia
08.2019 - Current
- Managed daily schedules and appointments, organizing calendars with reminders for upcoming meetings and events.
- Answered incoming calls and emails promptly and professionally.
- Provided personal support to the executive, including errand running and shopping.
- Managed household and office supplies inventory, and placed orders when necessary.
- Performed various clerical tasks and organized office areas to promote productivity.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Created and implemented a home staging plan to ensure listings were arranged in an aesthetically pleasing manner.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
Regional Manager
Pacific Rim Storage
Saanichton, British Columbia
03.2022 - 04.2025
- Oversaw the daily operations of the office and maintenance crew.
- Greeted tenants, providing a friendly and welcoming atmosphere.
- Scheduling move-in and move-out appointments, utilizing software for client information.
- Developed and maintained relationships with clients, vendors, and contractors.
- Conducted regular inspections to ensure compliance with company standards, and track inventory for optimal capacity.
- Coached staff on product knowledge, customer service techniques, sales strategies - fostering a pleasant workplace culture.
- Facilitated communication between regional sites and corporate headquarters.
- Resolved customer inquiries and complaints efficiently and compassionately.
- Processed payment transactions and banking.
- Composed correspondence such as letters, emails, reports and other documents.
Education
Some College (No Degree) - School of Health And Human Services
Camosun College
Victoria, Bc 02.2008 - 02.2009
Skills
- Calendar and appointment scheduling
- Confidential file handling
- Inventory management
- Customer complaint resolution
- Effective communication
- Attention to detail and adaptability in tasks
- Commitment to quality and customer service
- Administrative support
- Proper phone etiquette
- Payment transactions and banking
Timeline
Regional Manager
Pacific Rim Storage
03.2022 - 04.2025
Personal Assistant
Julie Parker
08.2019 - Current
Some College (No Degree) - School of Health And Human Services
Camosun College
02.2008 - 02.2009