Vehicle Parts Consultant
CSN Collison
- Increased sales by proactively upselling relevant products based on customers'' needs and preferences.
- Collaborated with service technicians to ensure proper part usage for optimal vehicle performance.
- Utilized software solutions for managing orders, inventory, and invoicing tasks more efficiently which increased overall productivity within the department.
- Implemented a barcode scanning system that streamlined order processing workflow, reducing errors significantly.
- Enhanced customer satisfaction by providing expert advice on part selection and availability.
- Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.