Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
31
31
years of professional experience
Work History
Manager
One Of A Kind Furniture
178 Hector Gate, Dartmouth Crossing, NS
03.2020 - 09.2023
Day to Day operations
Sales leader
Merchandising/purchasing
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Launched new products and services with thorough market research, leading to increased revenue growth.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Assistant Front Store Manager
Shoppers Drug Mart
Clayton Park, Halifax, NS
11.2017 - 02.2018
Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
Managed inventory effectively, ensuring optimal stock levels and reducing waste.
Maintained a clean and organized store environment for enhanced customer experience.
Developed strong relationships with vendors, negotiating better terms and pricing.
Trained and mentored new employees, fostering a positive team atmosphere and increased productivity.
Assisted in budget management, monitoring expenses and identifying areas for cost reduction.
Ensured compliance with company policies and local regulations, maintaining accurate records.
Collaborated with the Front Store Manager to develop successful marketing campaigns and promotional events.
Provided support during peak hours, ensuring smooth operation of registers and reduced wait times for customers.
Manager
Bombay
Halifax, NS
07.1992 - 10.2017
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Education
Business Management - Business Management And Organization
College of Cape Breton
Sydney, NS
06.1976
Skills
Expense Tracking
Business Administration
Operations Management
Policy Implementation
Languages
English
Elementary
Timeline
Manager
One Of A Kind Furniture
03.2020 - 09.2023
Assistant Front Store Manager
Shoppers Drug Mart
11.2017 - 02.2018
Manager
Bombay
07.1992 - 10.2017
Business Management - Business Management And Organization