Greens Riviere Jaspers Augustin
Ottawa,ON
Summary
- Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
- Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
5
5
years of professional experience
Work History
Crew Member
Mc Donalds
01.2024 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Quickly reset and cleaned up tables after customers left
Housekeeper
Marriot Hotel
01.2020 - 08.2023
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
Customer Service Manager
Village Des Dattes, Gonaives Haiti
07.2019 - 12.2020
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Education
Bachelor of Arts - Architecture Studies
Universite Quisqueya
Port-au-Prince, Haiti07.2023
High School Diploma -
Institution La Redemption
Haiti07.2020
Skills
- Safe Food Handling
- Customer Engagement
- Order Management
- Inventory Restocking
- Window Cleaning
- Cleaning Techniques
- Information Security
- Customer Service
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Crew Member
Mc Donalds
01.2024 - Current
Housekeeper
Marriot Hotel
01.2020 - 08.2023
Customer Service Manager
Village Des Dattes, Gonaives Haiti
07.2019 - 12.2020
Bachelor of Arts - Architecture Studies
Universite Quisqueya
High School Diploma -
Institution La Redemption
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