Grazielle Almeida
Toronto,ON
Summary
- Dedicated and passionate looking forward to maintain full-time position that offers professional challenges utilizing Costumer services skills.
Overview
3
3
years of professional experience
Work History
Self Employed
Almeida Janitorial Services
09.2020 - Current
- Maintained responsibility for collecting payments.
- Scheduling appointments.
- Conducted recruitment, interview and selection processes to induct new staff.
- Communicated clearly with employees, suppliers to keep everyone on same page, always looking fro new improvement
- Established performance goals for employees and provided feedback
- Improved marketing to attract new customers and promote business.
Collin Co
Gromming
11.2022 - 06.2023
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Managed inventory, ordered new supplies.
- Answer de phone calls and make an appointment.
- Responsible for the payments.
Education
Customer Services Coop
Greystone College
Toronto, ON04.2022
General English
Stafford House Toronto
Toronto, ON07.2019
High School Diploma -
E.E Prof Jose Maria Perez
11.2016
Skills
- Billing and Payment Processing
- Answering Customer Questions
- Telephone Reception
- Customer Satisfaction
- Janitorial Duties
- Calm and Professional Under Pressure
Timeline
Collin Co
Gromming
11.2022 - 06.2023
Self Employed
Almeida Janitorial Services
09.2020 - Current
Customer Services Coop
Greystone College
General English
Stafford House Toronto
High School Diploma -
E.E Prof Jose Maria Perez