Summary
Overview
Work History
Education
Skills
Timeline
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Grazielle Almeida

Toronto,ON

Summary

  • Dedicated and passionate looking forward to maintain full-time position that offers professional challenges utilizing Costumer services skills.


Overview

3
3
years of professional experience

Work History

Self Employed

Almeida Janitorial Services
09.2020 - Current
  • Maintained responsibility for collecting payments.
  • Scheduling appointments.
  • Conducted recruitment, interview and selection processes to induct new staff.
  • Communicated clearly with employees, suppliers to keep everyone on same page, always looking fro new improvement
  • Established performance goals for employees and provided feedback
  • Improved marketing to attract new customers and promote business.

Collin Co

Gromming
11.2022 - 06.2023
  • Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
  • Managed inventory, ordered new supplies.
  • Answer de phone calls and make an appointment.
  • Responsible for the payments.


Education

Customer Services Coop

Greystone College
Toronto, ON
04.2022

General English

Stafford House Toronto
Toronto, ON
07.2019

High School Diploma -

E.E Prof Jose Maria Perez
11.2016

Skills

  • Billing and Payment Processing
  • Answering Customer Questions
  • Telephone Reception
  • Customer Satisfaction
  • Janitorial Duties
  • Calm and Professional Under Pressure

Timeline

Collin Co

Gromming
11.2022 - 06.2023

Self Employed

Almeida Janitorial Services
09.2020 - Current

Customer Services Coop

Greystone College

General English

Stafford House Toronto

High School Diploma -

E.E Prof Jose Maria Perez

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Grazielle Almeida