Graziele Alves
San Diego
Summary
Dynamic customer service and sales professional with a proven track record at Cognizant Technology Solutions (Google). Expert in leveraging social media management and sales techniques to enhance customer relationships and drive engagement. Adept at internet research, consistently delivering exceptional support and fostering client loyalty in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Service and Sales
cognizant technology solutions (Google)
São Paulo
01.2017 - 03.2017
- Customer service, address verification of business company on google maps and Google Ads sales.
Media, Customer Service, Production and Radio/TV)
MullenLowe
São Paulo
01.2015 - 12.2016
- develop customer relationship actions, internet research, work with product and service promotion, provide customer service, assist in customer service activities, social media management, provide telephone service and customer support.
Education
BBA - Advertising And Marketing
Universidade Anhembi Morumbi
São Paulo , Brazil 12-2016
Skills
- Customer service
- Sales techniques
- Social media management
- Internet research
Languages
English
Professional
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Customer Service and Sales
cognizant technology solutions (Google)
01.2017 - 03.2017
Media, Customer Service, Production and Radio/TV)
MullenLowe
01.2015 - 12.2016
BBA - Advertising And Marketing
Universidade Anhembi Morumbi