Grayson Jones
Keswick,ON
Summary
Excellent organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Adept in enhancing customer satisfaction through, effective complaint resolution.
Diverse knowledge and planning skills, achieving high satisfaction ratings.
Demonstrates exceptional customer service and organizational abilities, ensuring quality and efficiency in every task.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
02.2022 - Current
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of the online grocery process.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Picked and packed best items for customers, and deliver to customers vehicles
- Helped customers solve problems and work out solutions with online orders over the phone and in person
Education
High School Diploma -
Keswick High School
Keswick, ON06.2022
Skills
- Complaint resolution
- Quality checking orders before they go out to ensure every item is up to standards before the customer receives it
- Shelf Stocking
- Customer Engagement
- Order Accuracy
- Online Order Processing
- Attention to Detail
- Upbeat and Outgoing Attitude
- Planning and Organization
- Customer Service
- Decision-Making
- Online ordering familiarity
- Delivery Management
- Product Knowledge
- Merchandise Selection
- Physical Stamina
- Order Tracking
Languages
English
Native or Bilingual
Timeline
Online Grocery Associate
Walmart
02.2022 - Current
High School Diploma -
Keswick High School
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