Graydon Millington
Mississauga,Ontario
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Pur & Simple
Mississauga, ON
03.2022 - 02.2024
- Monitored staff performance and addressed issues.
- Coached, mentored, and trained team members to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crises.
- Ensured compliance with all applicable laws, regulations, and industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Assessed team members' skill sets and assigned tasks accordingly for optimal efficiency.
Supervisor
Moxies Bar & Grill
Mississauga
09.2016 - 03.2022
- Directed and supervised a team of 15 employees in daily operations.
- Reviewed completed work to verify consistency, quality and conformance.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints promptly while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
Some College (No Degree) - Information Technology
Sheridan College Institute of Technology And Advanced Learning
Brampton, ONHigh School Diploma -
Streetsville Secondary School
Mississauga, ON05-1998
Skills
- Contract Management
- Strategic Planning
- Staff Development
- Performance Management
- Staff Training and Development
- Team Leadership
- Time Management
Certification
- Smart Serve
- Food Safety
References
References available upon request.
Timeline
Manager
Pur & Simple
03.2022 - 02.2024
Supervisor
Moxies Bar & Grill
09.2016 - 03.2022
Some College (No Degree) - Information Technology
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Streetsville Secondary School
- Smart Serve
- Food Safety
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