Summary
Overview
Work History
Education
Skills
Certification
Highest Level Of Education
Timeline
Generic
Grayce Glassford

Grayce Glassford

De Winton,AB

Summary

Resourceful and experienced worker offering expertise in customer service, Administrative work and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Executive Assistant to CEO

Beautifully Scented Manufacturing Inc
03.2023 - 09.2023
  • Some of my responsibilities in this position included
  • I was the main point of contact to all our wholesale customers.
  • Organized appointments/meetings with clients.
  • Organized email inbox of CEO.
  • Created invoices and sent them to clients.
  • Create posts for social media.
  • Help brain storm ideas for social media.
  • Added new products to website.
  • Took in depth notes during meeting and sent out a copy of notes to everyone involved.
  • Helped design labels for products.
  • Assisted in sales.
  • Helped Design new custom products with clients.
  • Ensured all product was accounted for before leaving for trade shows.
  • Created invoices and sent them to clients
  • Assisted on production team when needed.
  • Took photos and videos of products for social media.
  • Ensured CEO got to meeting and appointments on time.
  • Created spread sheets on Microsoft Excel.
  • Tested any new candle we created.
  • Greeted any of our clients coming in for a meeting.

and much more.

Executive Assistant

C&C Candle Company Inc
03.2022 - 03.2023
  • Some of my responsibility for this position included.
  • Organizing paper work.
  • Booking Meetings with clients and staff.
  • Communicating with clients about future/on going orders.
  • Helped design labels for products.
  • Ensured all product was accounted for before leaving for trade shows.
  • Communicating between sales manager and production staff on custom products.
  • Assisted in new sales.
  • Took in depth notes during all meetings and sending everyone involved a typed out copy.
  • Hand delivered order to VIP clients.
  • Taking photos and videos for social media.
  • Planned social media for the coming week.
  • Took online payments for customers.
  • Assisted in teaching a candle making class.

and much more.

Team Lead

C&C Candle Company inc
11.2021 - 03.2022
  • My responsibilities of this position included
  • Ensuring the production team completed order in time.
  • Making sure the quality of every product is perfect before leaving the building.
  • Making a schedule to ensure efficiency and make sure orders are early and on time.
  • Teaching new staff members how to create the product.
  • Keeping track of all orders.
  • Ensuring to keep track of all product coming an going out of the production department.
  • Ensuring the production team know where they should be and what they should be doing at all times of the day.
  • Ensured all boxes were labeled correctly before leaving the department.
  • Making sure the shipping department has all the correct information about orders.
  • Communicating the order status to the sales team.
  • Calculated the raw material we would need for the next order.
  • Blended enough fragrance oil for the next order.
  • Keeping track of any damaged products.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Held weekly team meetings to inform team members on company news and updates.

and much more.

Production Associate

C&C Candle Company Inc
04.2021 - 11.2021
  • Some of the responsibilities of this position includes
  • Working on a team creating products.
  • Sometimes working alone creating product.
  • Making sure the measurement for products were correct.
  • Fill wax melter.
  • Ensure the quality of products was perfect
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Participated in training sessions to enhance skills and knowledge.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.

and much more.

Receptionist

Straightline Kia
09.2020 - 04.2021
  • Some of my responsibilities of this position included
  • Answering any incoming phone calls.
  • Transferring phone calls to the departments as needed.
  • Filed invoices.
  • Greeting customers.
  • Directing customers to where they needed to go.
  • Kept track of keys for cars on the lot.
  • Getting keys for sale people who needed them.
  • Cleaning spots off of cars in showroom a few times a day.
  • Cleaning coffee station and refilling machines at end of day.
  • Ordered staff lunches on Friday's.
  • Blew up balloons and tied them to cars on Saturday's.
  • Checked customers out when needed.
  • Create stock number for new cars coming in.
  • Filed spare keys.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

and much more.

Stable Hand

C-horse equestrian
01.2019 - 01.2020
  • Some of my responsibilities of this position included
  • Turning 25+ horses morning and night.
  • Preparing horses grain for the next morning/evening.
  • Blanketing horses based on the weather or there personal needs.
  • Exercised multiple horses a day.
  • Assisted in helping horses with injuries.
  • Rehabbed horses from past injuries.
  • Fed 50+ breakfast and dinner.
  • Helped prep horses for transport.
  • Ensured all horses had water 24/7.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Administered horse medication and necessary special care.
  • Maintained safety when using equipment and tools by following established precautions.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.
  • Cleaned barn aisle.
  • Mucked out stalls.
  • Helped maintain the arena footing.
  • Helped set up for horse shows.

and much more.

Education

High School Diploma -

Foothills Composite Highschool
Okotoks, AB
06.2019

Skills

  • Customer service (3 years)
  • Administrative Experience (2 years)
  • Organizational skills (2 years)
  • Microsoft Outlook (2 years)
  • Personal Assistant Experience (Less than 1 year)
  • Phone etiquette (3 years)
  • Calendar Management (1 year)
  • QuickBooks (2 years)
  • Social media management (1 year)
  • Microsoft Excel (Less than 1 year)
  • Design (1 year)
  • Office Organization
  • Excel Spreadsheets
  • Employee Training

Certification

  • Administrative Assistant Training, 2023, Present
  • Introduction to QuickBooks Online, 2023, Present

Highest Level Of Education

Secondary School

Timeline

Executive Assistant to CEO

Beautifully Scented Manufacturing Inc
03.2023 - 09.2023

Executive Assistant

C&C Candle Company Inc
03.2022 - 03.2023

Team Lead

C&C Candle Company inc
11.2021 - 03.2022

Production Associate

C&C Candle Company Inc
04.2021 - 11.2021

Receptionist

Straightline Kia
09.2020 - 04.2021

Stable Hand

C-horse equestrian
01.2019 - 01.2020

High School Diploma -

Foothills Composite Highschool
Grayce Glassford