Grant Pennell

Work History

Indira International Co.

01.2016 - Current

President of Start Up Real Estate investment company
Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.

TELUS

09.2018 - 01.2021

Successful management of large complex accounts ensuring growth, account footprints and overall customer satisfaction.
Drove consistent Business Transformations with C level contacts @ large Construction vertical accounts using Client business analysis, multiple platforms, partners and Cloud based solutions
Quarterbacked an interdependent account team of inside sales, marketing, specialty sales and technical pre-sales all focused on customer satisfaction & revenue growth
Exceeded annual sales targets through diligent pipeline management and strategic planning efforts.

SGS Canada

01.2013 - 01.2016

Company Overview: Global firm of 90,000 employees worldwide.
Vice President level role that Reported to Managing Director for Global firm of 90,000 employees worldwide.
Personal global leader in CRM implementation, website enhancement and sales best practices training and sharing.
Implemented growth of sales force from 9 to over 100 sales & sales management resources!
Drove results to annual Budget of $250 Million
Established, owned, and delivered on a $100 Million 3-year Canadian Growth Plan
Personally, delivered a successful national sales program with field sales customer focused action plans
Created, drove and implemented uniform Canadian sales compensation plan
Pioneered companywide CRM practice and maintenance including online training
Created and delivered extensive sales & customer service training programs online and in house
Vocal change agent as Member of Global committee for Web development & social media
Thought leader who drove social media selling via LinkedIn Navigator and Yammer
Personal Mentor for Sales Managers and selected high performance employees

Microsoft Canada

01.2008 - 01.2013

Senior level Management of 100 plus vendor Inside sales teams that covered the Microsoft Partner ecosystem across Canada.
Partnered with internal Microsoft stakeholders to ensure delivery of committable targets, roles & responsibilities through Vendor
Won 2012 Global award for highest world-wide Partner satisfaction. Top Team Globally!
Managed & led diverse Sales & technical teams in partner ecosystem through strategic planning, best practice implementation and vendor accountability
Successfully drove RFP management, Vendor outsourcing and financial review/management
Drove overall Vendor results to overachieve targets by an average of 22%YOY from 2010-2013
Partnered closely with world-wide corporate Microsoft stakeholders to ensure blueprint and best practices are delivered through vendor
Partnered, goal set with Microsoft stakeholders to ensure absolute delivery of committable targets, roles & responsibilities with Vendor
Personally created forecasting metrics, business strategic initiatives and best practices to overachieve on sales targets
Implemented and drove a high-performance culture though CRM hygiene, & forecasting diligence

Bell Canada

01.2007 - 01.2010

Regional sales management of enterprise accounts managing a territory of $ 6 million yearly revenue.
Drove revenue increases by 16% & 10% YOY with multi-solutions & platforms in competitive marketplace
Leveraged a Strategic process including Client business analysis, competitive analysis & Account Management differentiation
Forecasted sales in CRM & reviewed in conjunction with Senior Management
Collaborated with Inside team & marketing on demand generation and territory Management

Hewlett Packard Canada

01.2002 - 01.2007

Developed a world class inside Sales environment through management of Canadian PSG Inside sales& technical team that both supported the field in the selected territories and owned the all up sales responsibility for revenue selected groups of medium level corporate accounts
Led sales team to overachieve targets from 70% of target in year one to 140% of target by year three
Innovated several new strategies to build and enhance customer/partner satisfaction and loyalty
Created and established net new employee training programs, best practice recording, training libraries and certification programs
Established aggressive targets in conjunction with internal stakeholders with KPI metrics
Implemented Quarterly territory reviews with senior management including CRM forecasting
Partnered with US communications team to target Canadian market opportunities and increase awareness of programs, promotions and services offered in the channel