Graice McDonald
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
HOSTESS
Spago South Windsor
07.2022 - Current
- Monitored dining room and guest list to maximize table usage and minimize customers wait times
- Answered phone calls, booked reservations, and resolved customer service issues
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Used cash registers and credit card machines to cash out customers
- Prepared tables for customers use, including rearranging seating and tables to accommodate large groups
Student Teacher
Queen Victoria Public School
02.2024 - 06.2024
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
COOPERATIVE EDUCATION STUDENT
Regency Park Nursing Home
09.2022 - 01.2023
- Maintained clean work areas, washing supplies, and wiping surfaces thoroughly
- Shadowed co-workers, learning safe and effective operation of transporting wheelchairs with residents and health protocols
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Worked in a team environment to maintain important levels of productivity
- Led group projects by planning and organizing events
Education
W.C. Kennedy Collegiate High School
Windsor, ON06.2024
Skills
- Multi-tasker
- Strong work ethic
- Excellent communication and social skills
- Detail-Oriented
- Conversant in Spanish
- Observing and Monitoring Behavior
Volunteer Experience
- Western General Contractors Inc., 2018, Present, Assisted in Property Cleaning
- Kennedy Collegiate, 11/01/2021, 02/01/2022, Volunteer
- Children's Fundraising Event for Christian Assembly of Worship, 2021, Present, Leader at Children's Fundraising Event
Timeline
Student Teacher
Queen Victoria Public School
02.2024 - 06.2024
COOPERATIVE EDUCATION STUDENT
Regency Park Nursing Home
09.2022 - 01.2023
HOSTESS
Spago South Windsor
07.2022 - Current
W.C. Kennedy Collegiate High School
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