Graham Park
Edmonton,Alberta
Summary
Highly motivated, customer first focused Sales Representative offering over twenty five years of overall industry experience. Twenty plus years in related sales and management. Driven to offer superior quality customer service utilizing comprehensive product and service knowledge as well as providing solutions beneficial for customers to capture their loyalty, retention and revenue.
Overview
16
16
years of professional experience
Work History
Technical Sales Specialist - CPQ
Levitt Safety Ltd.
01.2023 - 05.2023
- Provided high-level sales support for new and existing customers, western Canada field sales, inside sales, and customer service team with technical inquiries, product recommendations, pricing, quotes, RFQ bids and tenders
- Assisted field and inside sales team members with key strategic accounts to ensure correct configurations, products, and competitive pricing was offered while assuring sales and margin targets were attained.
- Utilized key vendor products, available resources and, identified solutions based on customer spend, budget, and overall requirements providing more cost effective alternatives while striving for customer satisfaction, increased sales volume, and margins.
Field Sales Specialist - Account Manager
Levitt Safety Ltd.
02.2019 - 01.2023
- Drove sales opportunities via 50 key strategic target accounts within central Alberta achieving and exceeding sales and margin targets generating on average $1.5 million in revenue and 12% annual growth.
- Managed key strategic accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed territory and team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance
- Engaged in solution based sales training, ongoing vendor product knowledge and sales tactic training.
- Demonstrated products to show customers overall benefits and features while offering optional cost-effective solutions.
- Executed sales incentives through value added service.
Inside Sales - Account Manager
Levitt Safety Ltd
03.2017 - 01.2019
- Managed 200 plus accounts generating over 4 million is combined territory revenue with field sales and service
- Developed and maintained relationships in order to build trust by engaging customers and understanding their different needs and business model.
- Prospected new leads with high level outbound communication to cold, warm and existing contacts.
- Managed book of business with new and existing customers across multiple product lines.
- Executed sales incentives through value added service.
- Utilized and updated Salesforce opportunities and tasks daily.
Safety Supply and Service Department Manager
Reliance Industrial Products - Applied Industrial
03.2007 - 10.2016
- Managed day-to-day operations within safety supply and services / sign shop department growing revenue from $300,000 upon first year start up in 2007 to over $2 million in annual sales in 2016.
- Engaged team members regularly to resolve any issues, work on improving processes, ensuring revenue growth, and customer satisfaction was upheld to high standards.
- Built success around, reliable, dedicated, and knowledgeable personnel.
- Utilized technical safety service knowledge and training to assist service technicians, troubleshoot, and executed all hands on deck service tasks when required to ensure customer requests were fulfilled.
- Assisted oilfield supply order desk personnel and departmental team members with technical support, product inquiries, customer orders, quotes, and pricing recommendations.
- Managed departmental product selection, inventory levels and assisted inventory control department with min / max suggestions based on customer trends, time of year, and overall sales activity.
Education
High School -
Alberta College
Edmonton, AB12.1989
High School -
McNally High School
Edmonton, AB06.1989
Skills
- Leadership
- Business development
- Territory / account management
- Relationship building
- Solution based selling
- Technical sales and service
- Account planning
- Negotiation
- Customer focused service
- Problem solving
- Salesforce CRM
- Windows Office
Additional Information
- Solution based sales 101-201 training courses, 2022 - 2023
- BRASS sales solutions training, 2018
- Ansul fire training, 2018
- Vendor based sales and product training, 2017 - 2023 Continuous
Timeline
Technical Sales Specialist - CPQ
Levitt Safety Ltd.
01.2023 - 05.2023
Field Sales Specialist - Account Manager
Levitt Safety Ltd.
02.2019 - 01.2023
Inside Sales - Account Manager
Levitt Safety Ltd
03.2017 - 01.2019
Safety Supply and Service Department Manager
Reliance Industrial Products - Applied Industrial
03.2007 - 10.2016
High School -
Alberta College
High School -
McNally High School
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