Graham Lindsay
Kitchener,Ontario
Summary
Articulate Safety Manager with five-year track record of developing and implementing successful safety programs. Experienced in cultivating safe and positive work environments to reduce risk, increase morale and promote overall commitment to safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Assurance and Safety Manager
Executive Aviation
11.2018 - 11.2023
- Create and maintain company SMS Manual
- Develop and maintain company safety system
- Support development and implementation of corrective actions in context of organizational risk management strategies
- Develop policies and procedures through process of hazard identification and risk control
- Support field operation to introduce safe and secure working procedures and proactive audits, daily inspections and quality control checks station specific safety goals and objectives
- Complete internal audits for regular operations and de-icing across network
- Monitor changes in operational procedures at airport and amend operational training requirements accordingly
- Lead incident and accident investigator
- Create and facilitate distribution of network safety alerts on knowledge-sharing basis to increase awareness
- Communicate, coordinate and consult with network leadership on hazards and risk assessments
- Participate in partner, stakeholder, and industry safety performance working groups
- Support ongoing performance management and development of team members
- Monitor, analyze, and report trends in safety performance
- Maintain health and safety program
- Create and maintain network wide response to COVID-19 pandemic
- Immediate station support, stepping in as acting station manager or supporting station manager through training classes, audits and aircraft towing / deicing operations.
- Collaborated with management to develop company-wide safety policies, procedures, guidelines, and manuals.
Ramp Coordinator
Executive Aviation
07.2018 - 11.2018
- Safety Oversight- Incident response, audit, SMS Training
- Ramp Organization- set up, man power assignment, Shift briefings, auxiliary equipment inventory management
- Attendance management- day of shift coverage, coaching and documentation of attendance
- Operations Communication- day of point of contact for airlines, airport and EA leads
- Lead training support - Shadow shifts, push back, load planning (sheets and communication), flight organization, incident management
- Winter Operations- deice log oversight, assist with and preform de-icing as required
- Assist with all training requirements of both new hires and ramp leads.
Station Manager
Executive Aviation
03.2018 - 11.2018
- Manage relationships with airline partners and airport authority to ensure everyone's needs are being met
- Oversee day-to-day ground handling operations for Kitchener base
- Analyze operational needs and Service Level Agreements while looking for opportunities to create efficiencies
- Coordinate with corporate trainer all training needs and cross training opportunities
- Perform training classes and pre-session learning with both new hires and Leads
- Ensure daily administration is completed to high standard
- Manage base safety program in collaboration with base safety rep, correcting hazards and deficiencies, performing self-audits
- Coordinate with human resources on all aspects of recruiting new team members and their orientation.
Lead Hand
Executive Aviation
04.2017 - 03.2018
- Completed de-icing training, proven capability as driver and bucket operator
- Efficiently received incoming aircraft and guide outgoing aircraft
- Handled customer baggage in courteous and careful manner
- Cleaned interior of aircraft upon arrival in timely fashion
- Attentively guided arriving aircraft into designated parking spot for timely turn
- Cautiously operated push tug to guide aircraft to designated taxiway
- Carefully completed post arrival and pre-departure walk around to maintain aircraft safety.
Outside Operations Manager
Chicopee Tube Park
12.2013 - 08.2017
- Maintained staff by recruiting, selecting, orienting, and training employees
- Responsible for scheduling staff, verbalizing and directing staff on shift
- Successfully completed pipe repair for snow making system
- Provided feedback to all staff, addressing any issues in timely and professional manner
- Accountable for responding to customer concerns and complaints within guidelines and finding effective solutions
- Completed all maintenance tasks, including repair, painting and upkeep of building and grounds, grooming of hill to ensure safe speeds are maintained, zipline installation, lift repair
- Ensure parking lots, walk ways, viewing deck, entrances and exists were clear of snow, ice and debris.
Lead Hand
Airway Aviation
06.2010 - 04.2017
- Completed de-icing training, proven capability as driver and bucket operator
- Efficiently received incoming aircraft and guide outgoing aircraft on runways
- Cleaned interior of aircraft upon arrival in timely fashion
- Attentively guided arriving aircraft into designated parking spot for timely turn
- Cautiously operated push tug to guide aircraft to designated taxiway
- Carefully completed post arrival and pre-departure walk around to maintain aircraft safety.
Aircraft Groomer
West Jet
04.2011 - 12.2013
- Safely guide arriving aircraft into hangar to their designated areas
- Demonstrated strong attention to detail while cleaning interior and exterior of aircraft to specific standards
- Maintained safe and secure work environment by following procedures and policies.
Education
Ontario Secondary School Diploma -
St. Mary's High School
Kitchener, Ontario01.2006
Skills
- Incident Investigation
- Implementing policies
- Safety program development
- Hazard Identification
- Staff Training
- Safety audits
Languages
English
Full Professional
Certification
- Root Cause Analysis Training - September 2019 - December 2019
- Accident Investigation Training - September 2019 -December 2019
- Safety Audit Training - September 2019 - December 2019
Timeline
Quality Assurance and Safety Manager
Executive Aviation
11.2018 - 11.2023
Ramp Coordinator
Executive Aviation
07.2018 - 11.2018
Station Manager
Executive Aviation
03.2018 - 11.2018
Lead Hand
Executive Aviation
04.2017 - 03.2018
Outside Operations Manager
Chicopee Tube Park
12.2013 - 08.2017
Aircraft Groomer
West Jet
04.2011 - 12.2013
Lead Hand
Airway Aviation
06.2010 - 04.2017
Ontario Secondary School Diploma -
St. Mary's High School
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