Graham Lannon

• Responsible for the team in ensuring the timely and complete delivery of all orders daily.

• Responsible for preparing and planning strategies to meet the operation’s daily, weekly, and monthly goals.

• Adjust Driver headcount required to meet objectives.

• Coach and Mentor drivers with up-to-date DOT regulations and policies.

• Monitor Routes and delivery accuracy ensuring completion and safe delivery.

• Oversaw all aspects of daily operations, including staff management, customer service, and financial performance (managed a P and L of 100 Million).

• Oversaw equipment maintenance and compliance for 125 tractors and 241 trailers.

• Led a team of 300 Class A drivers and multiple members of support staff providing guidance, training, and support to ensure high levels of productivity and performance.

• Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships

• Analyzed market trends and competitor activities to identify opportunities for improvement and innovation.

• Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs.

• Managed transportation logistics operations for a large-scale distribution center, overseeing the movement of goods and materials increasing profitability by reducing maintenance expenses and overall excess spending.

• Had Local (shuttles) and OTR lanes.

• Managed a team of 25 drivers and support staff overseeing all aspects of distribution operations (Cross Dock 10 million P and L).

• Oversaw equipment compliance of 15 tractors, 10 trailers, 6 box trucks.

• Developed and implemented efficient distribution strategies to optimize delivery timelines and reduce costs while doubling the sites overall revenue.

• Collaborated with suppliers to ensure timely receipt of goods and materials for distribution.

• Analyzed data on shipping routes, transportation methods, and carrier performance to identify areas for improvement.

• Monitored key performance indicators (KPIs) such as on-time delivery rate, order accuracy, and customer satisfaction metrics.

• Ran Both local and OTR Lanes.

• Monitor and analyze transportation metrics, KPIs, and reports for continuous improvement.

• Coordinate with internal teams for seamless transportation processes.

• Manage relationships with carriers, brokers, and transportation service providers.

• Negotiate contracts with vendors and suppliers for favorable terms.

• Ensure compliance with transportation regulations and safety standards.

• Lead, mentor, and develop a team of transportation professionals.

• Conduct performance evaluations and support professional development of transportation staff.

• Address and resolve transportation issues such as delays and service failures.

• Plan and oversee routing, scheduling, and dispatching of transportation vehicles.

• Implement and maintain transportation management systems (TMS).

• Optimize utilization of transportation assets, including fleet management and maintenance.

• Coordinate with warehouse and distribution centers for aligned transportation activities.

• Manage the transportation department budget and track expenditures.

• Stay informed about industry trends, technologies, and best practices.

• Collaborate with cross-functional teams to support company initiatives.

• Conduct risk assessments and develop contingency plans for transportation disruptions.

• Cross-functional work with the Supply Chain, FCs and the Retail organizations to determine future demand for Transportation resources.

• Act as a key transportation operations leader.

• Manage staff, including hiring, training, coaching, performance management.

• Ensure maximum productivity and route management systems for commercial, roll-off and residential routes and establish productivity goals where needed.

• Ensuring continuous review and improvements of operational processes to ensure accuracy and compliance.

• Developing personnel to ensure appropriate back up/successors in all key positions.

• Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management.

• Deliver upon contract service level agreements, expectations and value proposition.

• Provide effective solutions for Client through extensive knowledgeable on relevant modes of transportation (Air, Ocean, Small Parcel, International, Expedited, LTL, Truckload, Partial, Flatbed, Intermodal ).

• Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity.

• Oversaw daily operations of a busy warehouse, managing a team of 40 employees as a supervisor.

• Developed and implemented safety protocols resulting in zero workplace accidents for 14 consecutive months.

• Optimized warehouse layout to improve workflow and increase productivity by 20%.

• Conducted regular financial reviews to ensure the operating budget was being met.

• Scheduled shifts and assigned tasks based on workload priorities and employee skills.

• Deployed to 7 combat zones, executing assigned missions with precision and efficiency.

• Demonstrated proficiency in handling and maintaining various weapons and equipment.

• Completed rigorous basic training program, developing physical fitness, discipline, and teamwork skills.

• Conducted regular inspections of equipment to ensure proper functionality and readiness for deployment.

• Assisted in the development of tactical plans based on intelligence reports and situational analysis.

• Collaborated with international military forces as part of joint training exercises to enhance interoperability capabilities.