Graeme Reid
Winnipeg,MB
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Adaptable Manager offers 3 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
CNC Operator
Western Safety Sign
Winnipeg, MB
01.2023 - 01.2024
- Follow safety regulations at all times while operating CNC machinery.
- Maintain records of production output and document any quality issues that arise.
- Load raw materials into machines, change cutting tools when required, and secure material onto fixtures or work tables.
- Adjust machine settings or program software as necessary for optimal performance.
- Troubleshoot machine malfunctions to identify root cause of problems.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Replace worn tools or defective parts in order to maintain proper functioning of equipment.
- Fabricated various parts using multiple machines at once.
- Set controls to regulate speed, feed and coolant flow.
Apprentice Electrician
Southside Electric Ltd
Winnipeg, MB
02.2020 - 06.2022
- Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
- Installed lighting fixtures such as fluorescent bulbs or LED lights.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Gathered required tools and equipment for each task to increase efficiency.
- Kept work areas clean, neat and organized for efficient operations.
- Dug trenches and created holes to pull conduit and install supports.
- Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
- Adhered to company standards and OSHA regulations for work site safety.
- Followed all safety procedures when handling hazardous materials such as high voltage electricity.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Read blueprints or technical diagrams to determine the layout of a system.
- Ensured compliance with relevant codes related to the National Electrical Code.
- Measured and prepared supplies for electrical tasks.
- Assisted electricians in wiring residential buildings with installation of electrical conduits.
- Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
- Inspected existing wiring to identify short circuits.
- Transported required supplies and employees from headquarters to job site using company vehicles.
- Connected wires to circuit breakers, transformers, or other components.
- Tested continuity of circuits in electrical wiring using testing devices such as ohmmeters, voltmeters and oscilloscopes.
- Assisted in troubleshooting problems with various types of control systems.
- Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
- Adhered to company policies regarding the use of personal protective equipment.
- Calculated wattages, KW and KVA to provide reliable power supply system for residential and commercial units.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Reviewed blueprints to determine electrical component and wiring locations.
- Planned layout and installation of wiring and fixtures based on project specifications and building codes.
Checkpoint Manager
Garda World
Winnipeg, MB
04.2017 - 10.2019
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained adequate staffing to meet objectives within budget.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Screening Officer
Garda World
Winnipeg, MB
12.2014 - 04.2017
- Operated x-ray machines to screen luggage for weapons, explosives, and other hazardous materials.
- Inspected vehicles entering restricted areas for contraband or explosives.
- Responded quickly and appropriately to alarms triggered by metal detectors or x-ray machines.
- Coordinated with law enforcement officials during emergency situations.
- Provided assistance to passengers requiring special attention due to age or disability.
- Notified supervisors immediately of any suspicious activity observed while on duty.
- Participated in regular training sessions related to new security protocols and technologies.
- Assessed and examined passengers, cargo, baggage and other items for prohibited or hazardous materials.
- Guarded restricted areas to prevent unauthorized entry.
- Upheld strong customer service standards while completing screenings.
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
- Monitored and conducted passenger screening.
- Operated controls on explosive detection system to manipulate and clear images.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Communicated and coordinated responses to suspicious activities.
- Supervised and mentored team of 250 security officers.
- Communicated with other screening staff to promptly call attention to potential or active safety problems.
Education
Pre Employment Electrical Apprenticeship Program - Electrician - Construction Foundation
Red River College of Applied Arts, Science And Technology
Winnipeg, MB02-2021
High School Diploma -
College Pierre Elliot Trudeau
Winnipeg, MB07-2010
Some College (No Degree) - General Sciences
University of Manitoba
Winnipeg, MBSkills
- Workforce Management
- Strategic Planning
- Staff Development
- Operations Management
- Staff Management
Timeline
CNC Operator
Western Safety Sign
01.2023 - 01.2024
Apprentice Electrician
Southside Electric Ltd
02.2020 - 06.2022
Checkpoint Manager
Garda World
04.2017 - 10.2019
Screening Officer
Garda World
12.2014 - 04.2017
Pre Employment Electrical Apprenticeship Program - Electrician - Construction Foundation
Red River College of Applied Arts, Science And Technology
High School Diploma -
College Pierre Elliot Trudeau
Some College (No Degree) - General Sciences
University of Manitoba