Graeme Grierson

Identified and rectified inventory discrepancies at BC Transit branches throughout the Province.

Maintained an online parts catalog of BC Transit vehicles, combining OEM parts data and schematics from various manufacturers for ease of use by employees Province-wide.

Evaluated products from OEM and aftermarket suppliers to ensure vehicle compatibility and compliance with Fleet standards.

Provide parts-related expertise to employees in a variety of departments throughout BC Transit.

Worked with Maintenance and Dispatch teams to ensure scheduled bus service is met, minimizing down-time caused by parts and shipping delays.

Maintained an accurate inventory of hard parts and shop supplies, through regular cycle counts and department organization.

Provided Mechanics and Transit Operators with necessary supplies to maintain, repair and operate buses throughout the Victoria Regional Transit System.

Placed orders for non-stocked components, communicating with Purchasing Staff and Vendors to minimize vehicle time spent out of service.

Received orders from Vendors into the inventory management system, identifying discrepancies and notifying affected parties.

Utilized a variety of equipment including forklifts and scissorlifts to transport large, heavy duty components.

Managed a small team of Parts Employees, maintaining consistency, efficiency, organization and respectful culture.

Audited inventory levels and age to minimize dead stock/obsolescence.

Minimized expenses to increase department profitability.

Built strategies and sales promotions to increase sales and achieve volume/profit targets.

Maintained healthy communication with a team of managers to distribute/delegate tasks and seek opportunities to improve the business.

Made use of several catalogs and external resources to source parts for a variety of Mercedes-Benz clientele.

Worked within a team of Parts Advisors, Technicians, Service and Sales staff to provide an excellent customer experience.

Maintained a clean, organized workspace to increase efficiency and reduce discrepancies.

Built relationships with wholesale and retail clients across Vancouver Island, increasing repeat business

Sourced and sold parts for both retail and wholesale Toyota and Lexus clientele.

Sought out opportunities to improve long-standing systems in the dealer, increasing throughput.

Organized department stock as part of daily routine, to Toyota Corporate Standards and Philosophy (Kaizen).

Worked with a large team of 20+ Technicians and Service Staff to maintain a positive customer experience in a fast-paced, high volume Service Center.

Sourced and sold automotive parts to a variety of retail and wholesale clientele.

Unpacked and organized stock orders, identifying and reporting discrepancies.

Worked with a small team of Counter & Delivery staff to coordinate deliveries and strengthen wholesale relationships.

Sourced and sold automotive parts to retail clients.

Performed routine audits of inventory, to identify loss/damage.

Merchandized department shelving and displays, to showcase new product and increase sales.