Assisted customers with inquiries and concerns to enhance satisfaction. Supported operations in a food production warehouse to maintain efficiency. Resolved issues through effective problem-solving techniques.
Overview
4
4
years of professional experience
Work History
GES Picker/Shipper/Relief Duosys Operator
PepsiCo
05.2022 - Current
Assisted in accurate order fulfillment through effective picking and packing processes.
Supported organization of inventory and improved storage efficiency.
Aided in identifying and resolving technical issues to maintain production flow.
Grocery Clerk
Wholesale Club
06.2021 - Current
Restocked shelves and organized products for improved visibility.
Assisted team members in enhancing customer service by addressing inquiries and resolving issues.
Received and unloaded trailers efficiently.
Information Technology Intern
Home Hardware
06.2024 - 07.2024
Collaborated with management and team members to develop and implement IT solutions that optimized overall system functionality.
Led troubleshooting efforts for hardware and software challenges.
Created comprehensive documentation for cable management within the networking infrastructure.
Education
High School Diploma -
Lethbridge Collegiate Institute
Lethbridge, AB
06.2020
College Diploma - Information Technology
Lethbridge College
Lethbridge, AB
10.2024
Skills
Maintained composure in high-pressure situations
Supported the creation of an inclusive and respectful workplace for individuals of various cultures, ages, genders, and abilities
Analyzed data and information to develop solutions and enhance networking capabilities
Languages
English
Native or Bilingual
French
Native or Bilingual
AWARDS
McLeod Family Chiropractic PE 20 Award (2019)
Munchies Food Service Mathematics Award 20-3 (2019)
Munchies Food Service Computer Science Award (2019)
Accomplishments
Balanced two part-time positions while pursuing full-time college education.