Summary
Overview
Work History
Education
Skills
Languages
AWARDS
Accomplishments
Timeline
Generic

Gradi Mbatika

Lethbridge,Canada

Summary

Assisted customers with inquiries and concerns to enhance satisfaction. Supported operations in a food production warehouse to maintain efficiency. Resolved issues through effective problem-solving techniques.

Overview

4
4
years of professional experience

Work History

GES Picker/Shipper/Relief Duosys Operator

PepsiCo
05.2022 - Current
  • Assisted in accurate order fulfillment through effective picking and packing processes.
  • Supported organization of inventory and improved storage efficiency.
  • Aided in identifying and resolving technical issues to maintain production flow.

Grocery Clerk

Wholesale Club
06.2021 - Current
  • Restocked shelves and organized products for improved visibility.
  • Assisted team members in enhancing customer service by addressing inquiries and resolving issues.
  • Received and unloaded trailers efficiently.

Information Technology Intern

Home Hardware
06.2024 - 07.2024
  • Collaborated with management and team members to develop and implement IT solutions that optimized overall system functionality.
  • Led troubleshooting efforts for hardware and software challenges.
  • Created comprehensive documentation for cable management within the networking infrastructure.

Education

High School Diploma -

Lethbridge Collegiate Institute
Lethbridge, AB
06.2020

College Diploma - Information Technology

Lethbridge College
Lethbridge, AB
10.2024

Skills

  • Maintained composure in high-pressure situations
  • Supported the creation of an inclusive and respectful workplace for individuals of various cultures, ages, genders, and abilities
  • Analyzed data and information to develop solutions and enhance networking capabilities

Languages

English
Native or Bilingual
French
Native or Bilingual

AWARDS

  • McLeod Family Chiropractic PE 20 Award (2019)
  • Munchies Food Service Mathematics Award 20-3 (2019)
  • Munchies Food Service Computer Science Award (2019)

Accomplishments

  • Balanced two part-time positions while pursuing full-time college education.

Timeline

Information Technology Intern

Home Hardware
06.2024 - 07.2024

GES Picker/Shipper/Relief Duosys Operator

PepsiCo
05.2022 - Current

Grocery Clerk

Wholesale Club
06.2021 - Current

High School Diploma -

Lethbridge Collegiate Institute

College Diploma - Information Technology

Lethbridge College
Gradi Mbatika