Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gracy Patel

Brampton,ON

Summary

I am highly energetic, outgoing, and detail-oriented. I can handle multiple responsibilities simultaneously while providing exceptional customer service, very reliable and friendly and quickly learn and master new concepts and skills. I’m also passionate about helping customers and creating a satisfying and confident experience. I am well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skills and efficiency.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's Restaurant
06.2023 - Current
  • Worked front counter and other areas.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Cashier and Front Line Worker

Popeyes Lousiana Kitchen
10.2022 - 08.2023
  • Assist 50+ daily customers with providing excellent service and hospitality.
  • Clean and restock the workstations.
  • Exceptionally talented at creating and maintaining records of payments and receipts in accordance with the required protocols.
  • Processed guest orders, handled cash, and bagged orders efficiently and accurately.
  • Maintained their standards for departmental uniform, appearance, and hygiene.
  • Trained the new employees with all the required knowledge, maintaining the workplace standards.
  • Diplomatically handled the guest complaints politely and passed them to the management.

Education

Diploma - Computer Programming

Sault College of Applied Arts And Technology
Toronto, Canada
04.2024

Skills

  • Food Preparation
  • Order Management
  • Customer Service
  • Communication Skills
  • Positive Attitude
  • Adaptability
  • Cooking
  • Organization skills
  • Teamwork
  • Attention to detail

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Crew Member

McDonald's Restaurant
06.2023 - Current

Cashier and Front Line Worker

Popeyes Lousiana Kitchen
10.2022 - 08.2023

Diploma - Computer Programming

Sault College of Applied Arts And Technology

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Gracy Patel