Summary
Overview
Work History
Education
Skills
Certification
Timeline
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GRACY BARGUJAR

Toronto,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Leader

ASP SECURITY
01.2025 - Current

ROGERS STADIUM

  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted regular reviews of operations and identified areas for improvement.

TACTICAL SECURITY GUARD

Guardteck Security
02.2023 - 05.2025

WALMART:

Team lead-


  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.


MANULIFE CENTRE:

SHIFT SUPERVISOR-


  • Monitored CCTV cameras and alarm systems for security breaches.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Issued access cards to authorized personnel to monitor access points.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Assisted in recruiting, hiring and training of team members.

Tactical Security Guard

GardaWorld Security
03.2024 - 04.2025

TORONTO PARKING AUTHORITY:

  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.


IKEA RETAIL STORE:

  • Wrote detailed reports of all security breaches and investigations.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Monitored CCTV cameras and alarm systems for security breaches.

Customer Service Representative

Walmart
01.2023 - 02.2024
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Cross-trained and provided backup support for organizational leadership.
  • Delivered prompt service to prioritize customer needs.

Education

BBA -

FLEMING COLLEGE
Toronto, ON
04-2024

Skills

  • Coaching
  • Complaint resolution
  • Mentoring
  • Staff training
  • Leadership
  • Strategic planning

Certification

  • VALID ONTARIO SECURITY LICENCE
  • VAILD USE OF FORCE CERTIFICATION
  • VAILD SMART SERVE CERTIFICATION
  • VAILD DRIVERS LICENCE

Timeline

Team Leader

ASP SECURITY
01.2025 - Current

Tactical Security Guard

GardaWorld Security
03.2024 - 04.2025

TACTICAL SECURITY GUARD

Guardteck Security
02.2023 - 05.2025

Customer Service Representative

Walmart
01.2023 - 02.2024

BBA -

FLEMING COLLEGE
GRACY BARGUJAR