Gracy Bargujar
55 Jhon Tabor Trail,Scarborough,Toronto
Summary
Offering strong analytical skills and commitment to maintaining a secure environment, eager to learn and grow in loss prevention. Conduct effective surveillance and reporting to ensure asset protection and safety.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
years of professional experience
Work History
Loss Prevention Associate
Loblaws City Market
03.2024 - Current
- Increased efficiency of inventory tracking systems by assisting with updates and maintenance efforts when necessary.
- Conducted regular undercover surveillance to detect and apprehend shoplifters, maintaining a secure shopping environment.
- Maintained a high level of professionalism and integrity at all times, serving as a positive role model for fellow employees in the area of loss prevention.
- Conducted comprehensive investigations into reported incidents of theft or fraud, determining root causes and recommending appropriate corrective actions.
Customer Service Representative
Walmart
02.2023 - 03.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Team Leader
Waterbridge Choclate Factory
12.2022 - 02.2023
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Business Management
Fleming College
Toronto, ON04-2024
High School Diploma -
Chandigarh Baptist School
Chandigarh 04-2022
Skills
- Patience and persistence
- CCTV monitoring
- Incident reporting
- Security protocols
- Time management
- Customer service
- Critical thinking
- Teamwork and collaboration
Languages
English
Native or Bilingual
Timeline
Loss Prevention Associate
Loblaws City Market
03.2024 - Current
Customer Service Representative
Walmart
02.2023 - 03.2024
Team Leader
Waterbridge Choclate Factory
12.2022 - 02.2023
Business Management
Fleming College
High School Diploma -
Chandigarh Baptist School
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