Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Graciella Gentner

Corona

Summary

Developed leadership and customer service skills within retail environment, looking to transition into this company. Demonstrated ability to manage retail environment, utilize unique skills, optimize store operations, and effective company/ team outcomes. Committed to leveraging retail experience to create positive outcomes in new professional setting, while ensuring a positive work environment to all!

Overview

1
1
year of professional experience

Work History

Family Nanny/Family Babysitter

Lucia Camarillo
02.2024 - 12.2024
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Established open communication with parents for seamless coordination in children''s daily routines and schedules.
  • Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
  • Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.

Courtesy Clerk

Stater Brothers
07.2023 - 10.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
05-2027

High School Diploma -

Ontario Christian High School
Ontario, CA
05-2024

Skills

  • Work ethic and integrity
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Customer relations
  • Professionalism and courtesy
  • Payment processing
  • Product restocking

Interests

  • Gym Workouts
  • Team Sports
  • Youth Development Programs
  • Going to the Beach with friends
  • Shopping of course
  • Faimily time
  • Gardening
  • I participate in a variety of outdoor recreational activities
  • Volunteering with youth sports programs as a volunteer

Timeline

Family Nanny/Family Babysitter

Lucia Camarillo
02.2024 - 12.2024

Courtesy Clerk

Stater Brothers
07.2023 - 10.2023

Bachelor of Science - Psychology

Grand Canyon University

High School Diploma -

Ontario Christian High School

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Graciella Gentner