Graciela Rae Rala

Receptionist & Admin Assistant Duties:

• Answer phone calls, schedule meetings, and assist visitors/candidates
• Create receipts and invoices for IELTS tests and training
• Monitor online registrations, maintain and update records and files for IELTS training and English courses
• Provide IELTS application forms to the operation team
• Distribute and update the list of Test Report Forms (TRFs) for candidates
• Handle cash transactions and send daily sales-related emails
• Manage accounts and perform bookkeeping tasks thru Quickbooks
• Perform administrative duties such as filing, typing, copying, binding, and scanning

IELTS Invigilator Duties:

• Support the exam team to ensure the security and integrity of the exam processes
• Arrange rooms, tables, and chairs according to candidate numbers
• Verify candidate identity, identity number, and take test-day photo and finger scans
• Ensure exam candidates sit in the correct places
• Safeguard exam materials during administration, check-in, or set up
• Count, distributed and collected exam papers

• Accept deliveries of company products and stores them accordingly
• Tracks and logs all product inventory, ensuring there are no discrepancies or losses
• Receives orders from production and customers
• Inspects all orders being received and shipped, checking for damage and missing items
• Reports and returns damaged product
• Uses ERP System programs to monitors inventory and balance accounts
• Reports to warehouse supervisor or management to alert them of any issues with shipping or receiving