Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Graciela Leon-Gallardo

Culver City

Summary

Professional hospitality leader with substantial experience in high-volume dining establishments. Skilled in delivering exceptional customer service, managing team collaboration, and ensuring seamless operations and complying with health codes. Strong emphasis on adaptability and reliability, consistently aligning with organizational goals and enhancing guest satisfaction. Proven ability to train and lead staff while maintaining high standards in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Lead Server

Cafe Gratitude Venice
02.2015 - Current
  • Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Contributed to inventory management by monitoring stock levels.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
  • Help customers with orders and concerns with their food.
  • Prepares drinks such as lattes, juices and smoothies.
  • Organizes work station.
  • Know how to properly open and close work station.
  • Use cash register with proper money handling skills.
  • Work closely with co workers to understand and meet customers needs.
  • Follow safety precideres and company policies at all times
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.

Catering Server

Caramelized Catering
03.2022 - Current
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Inspected dishes and utensils for cleanliness.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Education

High School Diploma -

Abraham Friedman Occupational Center
08.2015

No Degree - Elementary Education

West Los Angeles College
Culver City, CA
06-2026

Sterile Processing

Martison College
Fullerton, CA
07-2025

Skills

  • Resilience under pressure
  • Hospitality management
  • Skilled in maintaining cleanliness and sanitation
  • Inventory oversight
  • Food safety
  • Sanitation standards
  • Strong focus on accuracy
  • Organizational time strategies
  • Managed inventory levels effectively

Languages

English: Fluent
Spanish: Fluent

Timeline

Catering Server

Caramelized Catering
03.2022 - Current

Lead Server

Cafe Gratitude Venice
02.2015 - Current

High School Diploma -

Abraham Friedman Occupational Center

No Degree - Elementary Education

West Los Angeles College

Sterile Processing

Martison College

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Graciela Leon-Gallardo