Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Prime Time Nutrition
05.2021 - Current
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Receive shipments like produce, milk, bread, office supplies and warehouse items; stock accordingly
Print out invoices, check product was received and fax invoices to proper department
If product is not received, damaged or receive extra, I email whomever is in charge of that department
Place orders for milk, produce, warehouse and office supplies
Scan weekly schedule to payroll
Ensure excellent customer service and experience through company guidelines.
Maintain general product knowledge, promotion, etc.
Assist in floor moves, merchandising or display maintenance and store housekeeping.
Assist in replenishing and processing products.
Help to maintain adequate store supplies.
Communicate customer problems or complaints to store manager
Handle consumer transactions and ensures proper processing of transactions via POS registers.
Possess great cash handling skills.
Professional, polite, and reliable even under stress.
Excellent interpersonal and people skills.
Has integrity, honesty and accountability.
Kitchen Crew Member
McDonald’s
08.2012 - 06.2021
Made food according to standard recipes with requested changes for customer satisfaction.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross contamination while maintaining food safety guidelines.
Ensured proper handling and preservation methods while packaging and storing food products.
Maintained composure and work quality while under stress.
Operated and sanitized all equipment in a safe and proper manner.
Possess great cash handling skills.
Professional, polite, and reliable evenj when under stress.
Excellent interpersonal and people skills.
Has integrity, honesty and accountability.
Education
Child Development - Child Development
Merced College
Merced, CA
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Inventory control
Store organization
Time management
Store opening and closing
Team building and leadership
Attention to detail
POS systems operations
POS systems
Pricing and markdowns
Display setup
Stock rotations
Inventory counting
Incident reports
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Prime Time Nutrition
05.2021 - Current
Kitchen Crew Member
McDonald’s
08.2012 - 06.2021
Child Development - Child Development
Merced College
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