Graciela Elias

Laval,QC

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

year of professional experience

Work History

Receptionist

St-Laurent Tendances Beaute

06.2023 - 05.2024

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct employee.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Prepared sales records in Excel for payroll

Education

High School Diploma -

College Laval

Laval, QC

06.2025

Skills

Organization skills
Time Management
Telephone skills

Data Entry
Customer/Client relations
Scheduling appointments

Languages

English

Native or Bilingual

French