GRACIELA CISNEROS
San Jose
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable, with a good work ethic, and the ability to quickly adapt to new tasks and environments.
Overview
13
13
years of professional experience
Work History
Head Cashier
Sprouts Farmers Market Inc.
San Jose, CA
08.2025 - Current
- Supervised daily cash operations, ensuring accuracy in transactions and adherence to company policies.
- Trained and mentored new cashiers, enhancing team performance and customer service skills.
- Implemented efficient checkout procedures, reducing wait times and improving customer satisfaction.
- Managed cash drawer reconciliations, identifying discrepancies and resolving issues promptly.
- Coordinated scheduling of cashier shifts, optimizing workforce coverage during peak hours.
Housing Specialist
HomeFirst Services
01.2023 - 03.2025
- Assisted in locating housing for displaced individuals
- Consulted with supervisor concerning programs for individual families
- Maintained a caseload of 20-30 participants in an active housing search
- Landlord outreach and support with application assistance
- Housing mediation
- Financial assistance as needed
- Crisis de-escalation
- Connection to community resources, i.e., eviction prevention
- Maintain compliance with agency
Front End Manager
Safeway
09.2021 - 12.2022
- Managed customer complaints and rectified issues to complete satisfaction
- Reviewed employee performance and determined areas in need of improvement
- Cultivated strong customer relations and developed effective customer service standards
- Handled payment processing and provided customers with receipts and proper bills and change
- Put together schedule for floor staff according to skill sets and coverage needs
- Welcomed large volume of guests and improved overall customer services
- Planned staff and training meetings
- Conducted interviews, onboarding new employees, creating job requisitions
Merchandiser
Costco
07.2018 - 07.2021
- Stocked and rotated shelves and built displays to deliver results for warehouse
- Monitored stock to maintain enough featured product
- Displayed appropriate signage for products and sales
- Kept work areas clean, neat and organized for optimal productivity and worker safety
Caregiver
In Home Support Services
04.2013 - 12.2017
- Supported bathing, dressing, cooking, and personal care needs
- Maintained clean and well-organized environment for client happiness and safety
- Improved patient outlook and daily living through compassionate care
- Laundered clothing and bedding to prevent infection
- Observed patients for changes in physical, emotional, mental behavior condition and injuries
- Followed care plan and directions to administer medications
- Drove clients to shop for groceries, attend doctor appointments and run errands
Education
High School Diploma -
San Jose Conservation Corps
San Jose03-2013
Skills
- Bilingual
- Relationship building
- Attention to detail
- Customer service
- Positive attitude
Languages
Spanish
Full Professional
Timeline
Head Cashier
Sprouts Farmers Market Inc.
08.2025 - Current
Housing Specialist
HomeFirst Services
01.2023 - 03.2025
Front End Manager
Safeway
09.2021 - 12.2022
Merchandiser
Costco
07.2018 - 07.2021
Caregiver
In Home Support Services
04.2013 - 12.2017
High School Diploma -
San Jose Conservation Corps