Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front-End Customer Service
Dairy Queen
Winkler, Manitoba
03.2023 - Current
Processed orders quickly and accurately while adhering to company policies.
Greeted customers warmly upon entering the store or on phone calls.
Collaborated with other employees to ensure excellent customer service was provided at all times.
Performed cashier duties when necessary, including handling money accurately and efficiently.
Trained new hires on products and services, best practices and protocols to reduce process gaps.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cleaned, sanitized, and maintained work areas according to established protocols.
Prepared and built food items according to standardized recipes and directions.
Horseback Riding Instructor
Dusty Ridge Equine Centre
Osterwick, Manitoba
06.2022 - 09.2022
Provided instruction and encouragement to students during individual and group lessons.
Cared for livestock, including feeding, watering, and providing medical attention when necessary.
Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
Broke in new horses with diligent and patient approach focused on building trust and obedience.
Instructed students on proper horse care, grooming, tacking up, and saddling techniques.
Provided lessons to riders of all ages and skill levels.
Demonstrated correct riding form for a variety of disciplines such as show jumping, English riding, western pleasure, barrel racing.
Provided guidance to new volunteers regarding basic horsemanship skills such as grooming and tacking up horses.
Built positive relationships with students, parents, colleagues and administrators.
Horseback Riding Instructor
Dusty Ridge Equine Center
Osterwick, Manitoba
06.2021 - 09.2021
Education
High School Diploma -
Garden Valley Collegiate
Winkler, MB
06-2026
Skills
Decision-Making
Strong interpersonal skills
Customer Service
Product Education
Problem-Solving
Reliability
Professional Appearance
Effective Communication
Issue and Complaint Resolution
Stress Tolerance
Affiliations
Equestrian shows and horseback riding
4-H Horse Club
High school golf team
High school volleyball team
Middle school soccer team
Minor basketball
Middle school badminton team
Swimming lessons (completed level 8)
Ju-jitsu
Accomplishments
Consistent Honors with Distinction throughout grades 4-8
School Spirit Award
Grade 8 Valedictory Award
Grade 8 Highest Academic Achievement Award
Grade 9 Honors with Distinction
Highest Mark Award in grade 9 Business Innovations and Family Studies