- Music
- Knitting and Crocheting
- Road Trips
Gracie Pereira
Fremont
Summary
Professional ushering expert with focus on enhancing patron experiences and maintaining order in busy environments. Brings history of ensuring seamless operations and consistently high level of customer satisfaction. Highly collaborative, adaptable, and committed to team success, with proven skills in communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Event Usher
SAP Center At San Jose
11.2024 - Current
- Collaborated with security personnel to ensure the safety and well-being of all guests during events.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
Theatre Usher
Cinemark Theaters
07.2022 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Directed ticket holders to seats and facility locations.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
Education
Associate of Arts - Accounting And Finance
Ohlone College
Fremont, CA05-2025
Skills
- Flexibility
- Emergency procedures
- Assertiveness
- Seating assistance
- Verbal communication
- Guest service
- Courteous and professional demeanor
Interests
Timeline
Event Usher
SAP Center At San Jose
11.2024 - Current
Theatre Usher
Cinemark Theaters
07.2022 - Current
Associate of Arts - Accounting And Finance
Ohlone College
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