Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gracie Haynes

London

Summary

Developed strong communication and problem-solving skills in fast-paced customer service environment. Skilled in managing administrative tasks, handling inquiries, and providing exceptional service. Seeking to transition into new field, leveraging these transferrable skills to contribute to organizational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Associate

Damian Warner Fitness Centre
12.2024 - Current
  • Greet members and visitors in a professional, welcoming manner
  • Manage booking and memberships
  • Key Holder (Opened and closed the club)
  • Organized and cleaned the front desk area in the time being to maintain a professional and welcoming appearance for guests
  • Handled high-pressure situations calmly, while maintaining professionalism and ensuring a positive customer experience
  • Handled financial situations and banking on memberships through the computer


Fast Food Team Leader

A&W Restaurant
12.2021 - 04.2024
  • Contributed to higher sales with upselling techniques and suggestive selling of promotional items.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Trained in opening and closing procedures
  • Maintained knowledge with working independently and a part as a team
  • Trained newly hired employees on routine tasks and customer service.


Education

No Degree - High School Student

Regina Mundi Catholic Collage
London, ON
06-2025

Skills

  • Hardworking
  • Fast learner
  • Good attitude
  • Organization
  • Fluent and oral in written French and English
  • Listening skills
  • Time management
  • Problem-solving skills

Certification

CPR/ First

  • Aid-2024

Customer service standard

  • July 22 2024

WHMIS

  • May 14 2024

Timeline

Front Desk Associate

Damian Warner Fitness Centre
12.2024 - Current

Fast Food Team Leader

A&W Restaurant
12.2021 - 04.2024

No Degree - High School Student

Regina Mundi Catholic Collage

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Gracie Haynes